TMCnet News
OpenSpan Partners with Chile-based IT Austral(ENP Newswire Via Acquire Media NewsEdge) ENP Newswire - 16 October 2014 Release date- 15102014 - ATLANTA - OpenSpan, Inc., a global provider of worker optimization, activity management and automation solutions, today announced a new partnership with IT Austral, a leading business and technology integration consulting organization headquartered in Santiago, Chile. OpenSpan's unique vision and technology will help IT Austral expand the company's legacy platform integration and modernization business. Founded in 2003, IT Austral focuses on optimizing processes and extending legacy systems and applications, and has established itself as a successful technology partner for insurance and financial businesses in Chile. The company's team of proven professionals leverages the latest technologies to free up the valuable business knowledge tied up in legacy systems, allowing it to be utilized in more modern technology platforms. OpenSpan will provide IT Austral with advanced tools for analyzing worker activity, business processes and technology performance, and the automation technologies that rapidly deploy process improvements across the enterprise. 'OpenSpan has innovative and useful technologies that extend and integrate legacy platform and modernization efforts,' said Carlos Thomas, senior managing partner for IT Austral. 'The company's products allow us to easily integrate and breathe new life into legacy platforms with sleek, modern interfaces.' 'OpenSpan is very pleased to enter the dynamic Chilean market with IT Austral,' said Rick Marquardt, executive vice president for business development and international operations for OpenSpan. 'IT Austral has established itself as a premier IT services leader in this market, and we are excited to work with them to grow their technology integration business.' About IT Austral Established in 2003, IT Austral is committed to helping customers make the most of their current investment in Microsoft and Oracle technology. The company offers custom application design and development, Oracle platform administration, legacy platform integration and modernization. About OpenSpan OpenSpan is a provider of activity intelligence and desktop automation solutions that improve performance, drive revenue and increase efficiencies in contact center, back office and retail storefront environments. Activity Intelligence provides actionable, real-time activity and performance insight used to make informed decisions about people and technologies. Leveraging the critical insight from desktop analytics, organizations use desktop automation to streamline worker activity, simplify critical service processes and remove technology barriers as means to deliver a gold-standard customer experience. OpenSpan solutions are deployed across the world, optimizing billions of transactions in the banking and financial services, insurance, telecommunications, retail and technology industries. For more information, visit www.openspan.com. MEDIA CONTACT: Rick Fernandez Carabiner Communications O: 770.973.8401 M: 678.662.3250 [email protected] (c) 2014 Electronic News Publishing - |