Massdiscounters implements JDA Demand and JDA Fulfillment solutions

Mar 18, 2013 (Datamonitor via COMTEX) -- Massdiscounters, a retailer of general merchandise, has completed its implementation of JDA Demand and JDA Fulfillment using JDA Cloud Perform.

Massdiscounters uses JDA's demand and fulfillment solutions to improve and leverage its supply chain production planning and execution processes, ensure accurate statistical forecasting, reduce overstocks and inventory, gain central inventory visibility and rely on one centralized solution to drive a leaner overall supply chain process. The solutions support 5.8 million demand forecast units, and is fully integrated with Massdiscounter's legacy ERP systems, JDA Software Group said.

Massdiscounters also anticipates increased operational stability and the improvement of application support through the use of JDA Cloud Services. The JDA Services team partnered with Massdiscounters to stabilize the entire system, ensure enhanced batch process performance, and certify that all deliverables are JDA-compliant. The system is now ready for future planned implementations of JDA solutions, the company added.

"JDA's comprehensive cloud solutions, and retail domain experience are an ideal match for Massdiscounter's long term growth and strategic objectives," said Joseph King, senior vice president, global services sales, JDA Software. "We look forward to helping Massdiscounters continue their operational success and achieve a leaner and more agile supply chain to support and grow their business." http://www.datamonitor.com Republication or redistribution, including by framing or similar means, is expressly prohibited without prior written consent. Datamonitor shall not be liable for errors or delays in the content, or for any actions taken in reliance thereon

[ Back To Contact Center Solutions Homepage's Homepage ]

Related Contact Center Solutions Articles

MetricNet Publishes 4 New Australian Benchmarks for IT Support, Contact Centres
[ Read More ]
05/21/2013

Liverpool Bosch Contact Center Hopes for Threefold Expansion by Year End
[ Read More ]
05/03/2013

Bunchball Unveils Augmented Gamification Tools for Jive Platform
[ Read More ]
04/08/2013

Teleperformance Earns the Multimedia Contact Center Award
[ Read More ]
03/19/2013

Shangri-La Unveils Customer Contact Center in China
[ Read More ]
03/13/2013

B. Braun Uses NextiraOne for UC and Contact Center Support
[ Read More ]
03/12/2013

Contact Centre Australia Generates Job Growth in Wellington, New Zealand
[ Read More ]
03/04/2013

[ View all Contact Center Solutions Articles ]

Contact Center Solutions Glossary of Terms

A B C D E F G H I J K L M N O

Featured Whitepaper

Microsoft® Lync® in the Contact Center: Integrating with Customer Interaction Center™ to Provide a Barrierâ€free Customer Experience To implement contact center functionality, organizations using Microsoft Lync Server 2010 can follow the unified communications blueprint of open standards interoperability and integrate to a contact center solution of their choice. Customer Interaction Center (CIC) from Interactive Intelligence is a proven best of breed contact center solution that merits consideration ...

Featured Success Story

Interactive Intelligence all-in-one IP communications software suite integrated with Microsoft Lync helps Bentley save $200,000 annually.

Featured Product Demo

Contact Center Solutions Interaction Analyzer™

Interaction Analyzer™
Real-time word and phrase spotting. Alerting. Analytics. Scoring. Coaching. Watch how Interaction Analyzer turns every moment, of every past and present call, into data that lets you deliver an exceptional customer experience.