TelePacific Introduces Integrated Hosted PBX Solution

Los Angeles, California, Feb 28, 2013 (PRWeb.com via COMTEX) -- U.S. TelePacific Corp., which does business as TelePacific Communications (TelePacific), has introduced an integrated Hosted PBX solution. The new offering bundles Hosted PBX phone service with TelePacific's private IP network and end-to-end access control to ensure quality of service, integrates seamlessly with workplace technology, allows users to make and receive phone calls from any location on any device, and supports multiple locations under one service account.

"TelePacific's hosted PBX service allows customers to reap the benefits of the latest IP-PBX equipment and features without having to purchase and house expensive phone equipment or pay for future hardware and software upgrades," says David Zahn, Vice President of Marketing at TelePacific. "We also guarantee the customer's traffic with service level agreements, so we're providing a high quality and reliable phone service alternative with low cost of ownership, predictable operating expenses, zero maintenance and simplified billing from one trusted provider." TelePacific's Hosted PBX solution is able to control the quality of voice calls because all traffic travels exclusively on TelePacific's private network from end-to-end. The result is guaranteed quality of service backed by service level agreements. In addition, by leveraging synergies with its SmartVoice NTN (national telephone number) capabilities, TelePacific is able to deliver Hosted PBX services anywhere in the contiguous 48 states as long as the customer's primary location is inside its franchise territory.

Product highlights include competitive pricing, state-of-the-art IP handsets and several seat types offering a variety of features and other add-ons that can be selected a la carte by an individual user or for all users at the customer's location. Powerful self-management portals allow customers and their administrators to customize features and make changes on the fly, and because the solution is cloud-based, they will always have access to the latest features and services that TelePacific has to offer.

In early 2013, TelePacific also will roll out additional cloud solutions including messaging products, unified communications services and collaboration tools as part of its Cloud Services strategy.

About TelePacific Communications TelePacific Communications (http://www.telepacific.com) is a network services company serving small and medium business customers. Headquartered in Los Angeles, the company meets the needs of growing businesses in California, Nevada and Texas with nationwide capabilities. TelePacific offers a host of IP, voice, data and Internet services, as well as business continuity, cloud and managed network solutions.

Read the full story at http://www.prweb.com/releases/2013/2/prweb10473623.htm PRWeb.com

[ Back To Contact Center Solutions Homepage's Homepage ]

Related Contact Center Solutions Articles

MetricNet Publishes 4 New Australian Benchmarks for IT Support, Contact Centres
[ Read More ]
05/21/2013

Liverpool Bosch Contact Center Hopes for Threefold Expansion by Year End
[ Read More ]
05/03/2013

Bunchball Unveils Augmented Gamification Tools for Jive Platform
[ Read More ]
04/08/2013

Teleperformance Earns the Multimedia Contact Center Award
[ Read More ]
03/19/2013

Shangri-La Unveils Customer Contact Center in China
[ Read More ]
03/13/2013

B. Braun Uses NextiraOne for UC and Contact Center Support
[ Read More ]
03/12/2013

Contact Centre Australia Generates Job Growth in Wellington, New Zealand
[ Read More ]
03/04/2013

[ View all Contact Center Solutions Articles ]

Contact Center Solutions Glossary of Terms

A B C D E F G H I J K L M N O

Featured Whitepaper

Microsoft® Lync® in the Contact Center: Integrating with Customer Interaction Center™ to Provide a Barrierâ€free Customer Experience To implement contact center functionality, organizations using Microsoft Lync Server 2010 can follow the unified communications blueprint of open standards interoperability and integrate to a contact center solution of their choice. Customer Interaction Center (CIC) from Interactive Intelligence is a proven best of breed contact center solution that merits consideration ...

Featured Success Story

Interactive Intelligence all-in-one IP communications software suite integrated with Microsoft Lync helps Bentley save $200,000 annually.

Featured Product Demo

Contact Center Solutions Interaction Analyzer™

Interaction Analyzer™
Real-time word and phrase spotting. Alerting. Analytics. Scoring. Coaching. Watch how Interaction Analyzer turns every moment, of every past and present call, into data that lets you deliver an exceptional customer experience.