Contact Center Solutions Industry News

TMCNet:  AssetPoint Successfully Validates Its Cloud Computing Solution by Passing a SSAE 16 Type II Audit

[February 28, 2013]

AssetPoint Successfully Validates Its Cloud Computing Solution by Passing a SSAE 16 Type II Audit

Greenville, SC, Feb 28, 2013 (PRWeb.com via COMTEX) -- AssetPoint, a leading Enterprise Asset Management (EAM) and Computerized Maintenance Management System (CMMS) solution provider, today announced the successful completion of a thorough, independent audit of its cloud computing operational controls for the 7th consecutive year.

The examination was performed in accordance with the guidance contained in American Institute of Certified Public Accountants' Statement on Standards for Attestation Engagements No. 16 (SSAE 16), "Reporting on the Controls at a Service Organization". The audit evaluates suitability of the design and operating effectiveness of controls of the services provided to customers. SSAE 16 Type II audits are among the most rigorous standards, and they ensure AssetPoint provides a secure operational environment for its customers.

AssetPoint (http://www.AssetPoint.com) has been a leader in CMMS/EAM solutions for over 30 years, and its TabWare CMMS/EAM solution is designed by maintenance professionals for maintenance professionals. TabWare is easy to learn, easy to use, and easy to own, so companies are able to get up and running in days, not months leading to rapid user adoption and maximized wrench-time and minimized keyboard-time. AssetPoint offers flexible deployment options including a Cloud solution (SaaS) or on-site solution for companies who want the flexibility of having TabWare on their own servers. TabWare is the leading EAM solution for companies who want robust functionality to maximize asset performance, resulting in reduced operating costs and higher profit margins.

AssetPoint President and CEO Mike Levine said, "We are very proud that our customers can have confidence in our solutions by ensuring that our operational controls have passed the most stringent industry standards. AssetPoint has been a leader in providing CMMS/EAM solutions for over 30 years, and completing the SSAE 16 Type II audit year after year affirms our commitment to our customers reaching Best-in-Class results." About AssetPoint: AssetPoint, makers of TabWare, is the leading provider of CMMS solutions for companies whose success depends on the performance of their assets. For over 30 years, AssetPoint has led the market in helping customers control their maintenance costs, optimize spare parts inventory, streamline procurement and improve management, command and control.

Designed by maintenance professionals for maintenance professionals, TabWare is easy to learn, easy to use and proven over time to be the most effective product in the market. That's why tens of thousands of users trust their critical assets to TabWare each and every day. To view online demonstrations, white papers, and case studies, visit http://www.AssetPoint.com Read the full story at http://www.prweb.com/releases/2013/2/prweb10466811.htm PRWeb.com

[ Back To Contact Center Solutions Homepage's Homepage ]



Related Contact Center Solutions Articles

FOLLOW US

Contact Center Solutions Glossary of Terms

Featured Whitepaper

    Microsoft® Lync® in the Contact Center: Integrating with Customer Interaction Center™ to Provide a Barrier‐free Customer Experience To implement contact center functionality, organizations using Microsoft Lync Server 2010 can follow the unified communications blueprint of open standards interoperability and integrate to a contact center solution of their choice. Customer Interaction Center (CIC) from Interactive Intelligence is a proven best of breed contact center solution that merits consideration ...

Featured Success Story

    Contact Center Solutions Featured Success Story
    Interactive Intelligence all-in-one IP communications software suite integrated with Microsoft Lync helps Bentley save $200,000 annually.

Featured Product Demo

    Contact Center Solutions Interaction Analyzer™
    Interaction Analyzer™
    Real-time word and phrase spotting. Alerting. Analytics. Scoring. Coaching. Watch how Interaction Analyzer turns every moment, of every past and present call, into data that lets you deliver an exceptional customer experience.

Featured Resources