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TMCNet:  Kuwait Times Muna Al-Fuzai column

[February 21, 2013]

Kuwait Times Muna Al-Fuzai column

Feb 21, 2013 (Kuwait Times - McClatchy-Tribune Information Services via COMTEX) -- A recent study shows that mobile phones cause illness. According to the study, these phones which come in close contact with the body hold microbial germs that can cause serious illness. The study added that some people clean their mobiles with bleaching reagents and other cleaning agents. Though I think that it is something rather peculiar, some indeed think differently. Twenty years ago, mobiles were not as widely available as they are today.

These days almost everyone in Kuwait owns a mobile including those who clean the streets. It is no more about the price as phones have become a sort of necessity. Whether or not someone can afford to buy a mobile, he or she needs it to communicate. Any extensive use of mobile phone would surely make the handset fall prey to accumulating germs but it does not mean we can drop it in a chemical agent to clean it up and destroy the germs.

I doubt that it will even blink later but some people can indeed be as naive as that. According to this study, the mobiles carry ten times the germs than the amount found at any public toilet. For all practical purposes, I think these numbers of germs are too many. But come to think about it: people do carry their phones everywhere, whether in public or private. Are those places free of germs Of course not.

That I guess makes it easier for the germs to make the handsets their home. The phone thus becomes a carrier, brining germs to our bodies and causing sickness. Even then, using detergents to clean the phones cannot be an option on the table. The study summed up with a tip to deal with the situation. Some companies have come up with new products that can be used to clean mobiles and computer screens safely without damaging these.

Though people may not know much about these products, it will be worth their while to look out for these at computer shops. Who wants to be sick because of germs on a phone ___ (c)2013 the Kuwait Times (Safat, Kuwait) Visit the Kuwait Times (Safat, Kuwait) at www.kuwaittimes.net/ Distributed by MCT Information Services

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