Contact Center Solutions Industry News

TMCNet:  BRIEF: UPDATE: Verizon Internet service restored

[February 20, 2013]

BRIEF: UPDATE: Verizon Internet service restored

Feb 20, 2013 (The News & Advance - McClatchy-Tribune Information Services via COMTEX) -- UPDATED:4 p.m.

Lynchburg area Verizon high-speed Internet has been restored, spokesman Harry Mitchell said in an e-mail.

"We restored service to Verizon High Speed Internet (DSL) customers in the Lynchburg area around 3:30 p.m," Mitchell wrote.

The outage began at 11:30 a.m. The cause, Mitchell said, was a piece of defective electronic equipment in the network that was replaced to restore service.

EARLIER Verizon high-speed Internet customers in the Lynchburg area are experiencing a service outage, but it's unclear how many people are affected.

Verizon spokesman Harry Mitchell confirmed the DSL outage in an e-mail to The News & Advance.

Mitchell said he did not have any more information available at this point "other than to say we're working diligently to restore service as quickly as possible." ___ (c)2013 The News & Advance (Lynchburg, Va.) Visit The News & Advance (Lynchburg, Va.) at www.newsadvance.com Distributed by MCT Information Services

[ Back To Contact Center Solutions Homepage's Homepage ]



Related Contact Center Solutions Articles

FOLLOW US

Contact Center Solutions Glossary of Terms

Featured Whitepaper

    Microsoft® Lync® in the Contact Center: Integrating with Customer Interaction Center™ to Provide a Barrier‐free Customer Experience To implement contact center functionality, organizations using Microsoft Lync Server 2010 can follow the unified communications blueprint of open standards interoperability and integrate to a contact center solution of their choice. Customer Interaction Center (CIC) from Interactive Intelligence is a proven best of breed contact center solution that merits consideration ...

Featured Success Story

    Contact Center Solutions Featured Success Story
    Interactive Intelligence all-in-one IP communications software suite integrated with Microsoft Lync helps Bentley save $200,000 annually.

Featured Product Demo

    Contact Center Solutions Interaction Analyzer™
    Interaction Analyzer™
    Real-time word and phrase spotting. Alerting. Analytics. Scoring. Coaching. Watch how Interaction Analyzer turns every moment, of every past and present call, into data that lets you deliver an exceptional customer experience.

Featured Resources