Contact Center Solutions Industry News

TMCNet:  CallmyName wants to replace phone numbers with names

[February 18, 2013]

CallmyName wants to replace phone numbers with names

Feb 18, 2013 (Globes - McClatchy-Tribune Information Services via COMTEX) -- An Israeli start up CallmyName wants to replace phone numbers with phone names. CallmyName's technology provides a universal SIM & Smartphone dialer-based solution for dialing names, and making handsets that use it "call-name" enabled. The app is inspired by the fact that most people find it easier to remember names than numbers.The dialer facilitates dialing of alphanumeric characters in lieu of phone numbers on almost any GSM feature or smart phone.

Individuals and businesses can register call names that are comprised of letters, digits and symbols in any sequence, combination, language or length.

The app was launched two months ago as a pilot in Israel and the company is now launching it on global markets. The app is available for iPhones and Androids.

Personal names to replace numbers are available from the company's website and are designed first and foremost for businesses and companies although individuals can use the service if they so desire.

The app is built for convenience and so that it is easy to use with the upper part of the screen containing a search box for names while the bottom part of the screen has five buttons for contacts, last calls, dialing, favorites, and help. Most of the screen is left for search results. There is a plus button in the top right for saving new names.

The app stresses social networks and has interfaces with Facebook and Twitter so that it is possible to see the face of the person calling.

The app's potential is vast but improvements need to be made. It works well with names of businesses but it is difficult to find names of people.

___ (c)2013 the Globes (Tel Aviv, Israel) Visit the Globes (Tel Aviv, Israel) at www.globes.co.il/serveen/globes/nodeview.asp fid=942 Distributed by MCT Information Services

[ Back To Contact Center Solutions Homepage's Homepage ]



Related Contact Center Solutions Articles

FOLLOW US

Contact Center Solutions Glossary of Terms

Featured Whitepaper

    Microsoft® Lync® in the Contact Center: Integrating with Customer Interaction Center™ to Provide a Barrier‐free Customer Experience To implement contact center functionality, organizations using Microsoft Lync Server 2010 can follow the unified communications blueprint of open standards interoperability and integrate to a contact center solution of their choice. Customer Interaction Center (CIC) from Interactive Intelligence is a proven best of breed contact center solution that merits consideration ...

Featured Success Story

    Contact Center Solutions Featured Success Story
    Interactive Intelligence all-in-one IP communications software suite integrated with Microsoft Lync helps Bentley save $200,000 annually.

Featured Product Demo

    Contact Center Solutions Interaction Analyzer™
    Interaction Analyzer™
    Real-time word and phrase spotting. Alerting. Analytics. Scoring. Coaching. Watch how Interaction Analyzer turns every moment, of every past and present call, into data that lets you deliver an exceptional customer experience.

Featured Resources