Contact Center Solutions Industry News

TMCNet:  Defne Blooming With Innovative Solutions in GSMA Mobile World Congress

[February 15, 2013]

Defne Blooming With Innovative Solutions in GSMA Mobile World Congress

ISTANBUL, February 15, 2013 /PRNewswire via COMTEX/ -- Defne as a software solution provider for mobile operators in 35 countries worldwide presents its new solutions to the Telecom World in GSMA Mobile World Congress in Barcelona between the dates of 25-28 of February in participation of important industry players.

Defne targets to enlarge its market share with new products in the fields of VAS (Value added Services), messaging, IN (Intelligent Network) solutions by participating to GSMA Mobile World Congress for the seventh time.

Defne solutions, supporting 16 languages in 35 countries from Middle Asia to Latin America, are demonstrated in 5C60 stand, 5th hall of the GSMA Mobile World Congress.

Defne will keep pace with the speed of the age...

Defne will present its mobile marketing solutions like Outbound IVR & Campaign Management Platform, Bulk Messaging Platform, and Social Media Gateway in the exhibition. The Facebook and Twitter subscribers who do not own even any smart phones will also be able to use Social Media sites via their mobile phones through Defne's Social Media Gateway solution which offers opportunity to leave and receive text and audio messages on the sites. Through this innovative and assertive service, operators can able to provide their subscribers submitting to social media sites in rational costs.

Defne will meet to industry representatives in the 5C60 stand, 5th hall of the GSMA Mobile World Congress with its innovative solutions like Call Signature which presents you to the called party even if you are not recognized on called subscriber's phone book.

Defne will also present its Seamless Roamer Callback solution which provides minutes in rational costs during roaming time period and another innovative solution Auto Callback which completes unsuccessful calls automatically between calling and called parties when called number is available to reach.

Defne's CentrUS Call Centre and MediUS IVR solutions will be presented in the exhibition as customer-oriented solutions.

Defne will show its assertion in GSMA Mobile World Congress with all the solutions deployed in 35 countries of the world from Turkey to Kazakhstan, Uzbekistan, Tajikistan, Azerbaijan, Bolivia, Paraguay, Dominican Republic, Pakistan, Bangladesh, India, Switzerland, and Albania.

Caglayan Kent Ergonul, caglayan@addressiletisim.com, +90-533-560-2532 SOURCE Defne http://rt.prnewswire.com/rt.gif NewsItemId=enUK201302154294&Transmission_Id=201302151033PR_NEWS_USPR_____enUK201302154294&DateId=20130215

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