Contact Center Solutions Industry News

TMCNet: BRIEF: Australia orders tech giants Microsoft, Apple to explain global price discrepancies

[February 11, 2013]

BRIEF: Australia orders tech giants Microsoft, Apple to explain global price discrepancies

Feb 11, 2013 (The Washington Times - McClatchy-Tribune Information Services via COMTEX) -- Microsoft and other technology giants have been ordered to stand before an Australian government committee and explain why prices are higher for Aussies than elsewhere in the world.

Apple and Adobe executives were expected to join Microsoft's hearing on Monday, hosted by a lower-house committee, according to a Raw Story report.

"The committee is looking at the impacts of prices charged to Australian consumers for IT products," a committee statement said, according to Raw Story. "Australian consumers often pay much higher prices for hardware and software than people in other countries." The price differences affect Australians' purchases of music, games, software, and gaming and computer hardware, Raw Story says. For instance, the costs for Australians to download iTunes are roughly 73 percent more than in the United States, the report says.

___ (c)2013 The Washington Times (Washington, DC) Visit The Washington Times (Washington, DC) at www.washingtontimes.com Distributed by MCT Information Services

[ Back To Contact Center Solutions Homepage's Homepage ]


Related Contact Center Solutions Articles
[ View all Contact Center Solutions Articles ]

FOLLOW US

Contact Center Solutions Glossary of Terms

Featured Whitepaper

    Microsoft® Lync® in the Contact Center: Integrating with Customer Interaction Center™ to Provide a Barrier‐free Customer Experience To implement contact center functionality, organizations using Microsoft Lync Server 2010 can follow the unified communications blueprint of open standards interoperability and integrate to a contact center solution of their choice. Customer Interaction Center (CIC) from Interactive Intelligence is a proven best of breed contact center solution that merits consideration ...

Featured Success Story

    Contact Center Solutions Featured Success Story
    Interactive Intelligence all-in-one IP communications software suite integrated with Microsoft Lync helps Bentley save $200,000 annually.

Featured Product Demo

    Contact Center Solutions Interaction Analyzer™
    Interaction Analyzer™
    Real-time word and phrase spotting. Alerting. Analytics. Scoring. Coaching. Watch how Interaction Analyzer turns every moment, of every past and present call, into data that lets you deliver an exceptional customer experience.

Featured Resources

Ask the Expert

Press Releases