Contact Center Solutions Industry News

TMCNet:  ShoreTel Sky Mobility gets product of the year award

[February 08, 2013]

ShoreTel Sky Mobility gets product of the year award

Feb 08, 2013 (TELECOMWORLDWIRE via COMTEX) -- ShoreTel (NASDAQ: SHOR), the provider of brilliantly simple unified communications platforms, including business phone systems, applications, and mobile UC solutions, TODAY announced that TMC, a global, integrated media company, has named ShoreTel Sky Mobility as a recipient of the 2012 INTERNET TELEPHONY Product of the Year Award.

ShoreTel Sky Mobility extends the business VoIP and unified communications (UC) applications that companies love to the smartphone. Users are able to leverage a single converged device for both business and personal communications, and access deskphone and UC capabilities on their smartphone without having to learn a new interface. In addition to offering users a dual persona, ensuring easy separation of personal and business identities on a single mobile device, ShoreTel Sky Mobility automatically and securely selects the best available network Wi-Fi or cellular without any action by the user. The mobile VoIP solution is available to ShoreTel Sky clients for a monthly fee per user.

ShoreTel, Inc. (SHOR) is a provider of business communication solutions whose brilliantly simple unified communications platforms, applications and mobile UC solutions promise a new rhythm of workforce engagement and collaboration. With costly complexity eliminated by design from its award-winning, all-in-one IP phone system, UC and contact centre solution, and its industry-leading hosted phone system, workers enjoy a freedom and self-reliance that other providers can't match. Users have full control to engage and collaborate, no matter the time, place or device, for the lowest cost and demand on IT resources in the industry. ShoreTel is headquartered in Sunnyvale, California, and has regional offices and partners worldwide. For more information, visit www.shoretel.com or www.shoretelsky.com.

Comments on this story may be sent to tww.feedback@m2.com

[ Back To Contact Center Solutions Homepage's Homepage ]



Related Contact Center Solutions Articles

FOLLOW US

Contact Center Solutions Glossary of Terms

Featured Whitepaper

    Microsoft® Lync® in the Contact Center: Integrating with Customer Interaction Center™ to Provide a Barrier‐free Customer Experience To implement contact center functionality, organizations using Microsoft Lync Server 2010 can follow the unified communications blueprint of open standards interoperability and integrate to a contact center solution of their choice. Customer Interaction Center (CIC) from Interactive Intelligence is a proven best of breed contact center solution that merits consideration ...

Featured Success Story

    Contact Center Solutions Featured Success Story
    Interactive Intelligence all-in-one IP communications software suite integrated with Microsoft Lync helps Bentley save $200,000 annually.

Featured Product Demo

    Contact Center Solutions Interaction Analyzer™
    Interaction Analyzer™
    Real-time word and phrase spotting. Alerting. Analytics. Scoring. Coaching. Watch how Interaction Analyzer turns every moment, of every past and present call, into data that lets you deliver an exceptional customer experience.

Featured Resources