Contact Center Solutions Industry News

TMCNet:  Truphone Concludes Planned Funding Round

[February 06, 2013]

Truphone Concludes Planned Funding Round

Feb 06, 2013 (Close-Up Media via COMTEX) -- Truphone, an international mobile communications company, revealed that it has secured GBP75m in its latest round of funding from investors including Roman Abramovich.

Abramovich's investment vehicle, Minden, has acquired a 23.3 percent stake for GBP70m, valuing the company at GBP300m.

According to a release, Truphone's service currently works in 220 countries and is available as a local service in the UK, USA and Australia. Truphone will use this financing round to open businesses in the Netherlands, Hong Kong, Poland, Germany and Spain this year. It is already in discussion with potential partners to add additional countries. This significant international expansion will more than double the size of Truphone's potential market over the next twelve months and represents the next stage in its ambitious global growth plans.

This investment will allow Truphone to employ around 500 additional colleagues over the next 18 months, with a large number of these roles based in the UK, and to continue investing in development with significant product launches in the coming months.

Truphone is a British company, built on the inventions of CTO and founder James Tagg. Its multiple number technology underpins a simple service. With a single device and SIM card, customers can enjoy a local number in all Truphone countries. This allows them to access voice, data and SMS services at local rates. Importantly, it also means their friends, family and business contacts can keep in touch with them wherever they are in the world by simply making a local call, thus eliminating high international charges.

Truphone's service has an additional capability - mobile recording - for those customers wishing to seamlessly record and store their mobile communications in a secure way for regulatory purposes. In 2012, Truphone surprised the market by winning major contracts with FTSE 100 and Fortune 500 companies in the banking, technology and energy sectors that are seeing ever increasing roaming voice and data costs.

Steve Robertson, Chief Executive of Truphone, said, "Our business is based on a global model, unique in mobile telecoms." He continued, "Staying connected is crucial to the way we live our lives - and the demand for connectivity is growing. This funding round will enable us to continue to bring the promise of a mobile phone service without international borders into new markets across the world." More information: http://www.truphone.com ((Comments on this story may be sent to newsdesk@closeupmedia.com))

[ Back To Contact Center Solutions Homepage's Homepage ]



Related Contact Center Solutions Articles

FOLLOW US

Contact Center Solutions Glossary of Terms

Featured Whitepaper

    Microsoft® Lync® in the Contact Center: Integrating with Customer Interaction Center™ to Provide a Barrier‐free Customer Experience To implement contact center functionality, organizations using Microsoft Lync Server 2010 can follow the unified communications blueprint of open standards interoperability and integrate to a contact center solution of their choice. Customer Interaction Center (CIC) from Interactive Intelligence is a proven best of breed contact center solution that merits consideration ...

Featured Success Story

    Contact Center Solutions Featured Success Story
    Interactive Intelligence all-in-one IP communications software suite integrated with Microsoft Lync helps Bentley save $200,000 annually.

Featured Product Demo

    Contact Center Solutions Interaction Analyzer™
    Interaction Analyzer™
    Real-time word and phrase spotting. Alerting. Analytics. Scoring. Coaching. Watch how Interaction Analyzer turns every moment, of every past and present call, into data that lets you deliver an exceptional customer experience.

Featured Resources