Contact Center Solutions Industry News

TMCNet:  airtel launches 'Apna Chaupal' - India's first voice based one stop solution portal for value added services

[February 05, 2013]

airtel launches 'Apna Chaupal' - India's first voice based one stop solution portal for value added services

(ENP Newswire Via Acquire Media NewsEdge) ENP Newswire - 05 February 2013 Release date- 04022013 - New Delhi - Bharti Airtel, a leading telecom service provider in India with operations in 20 countries across Asia and Africa today announced the launch of a first-of-its kind voice based one stop solution portal for value added services - Apna Chaupal.

Especially designed for the rural and semi-urban market, the innovative service will now empower mobile customers across the country to easily browse and subscribe from a bouquet of value added services while on the move by just dialling 58080 toll free.

The voice based service will provide information in the regional language of the customers on key day-to-day activities including agriculture, devotion, job updates, entertainment, education and health. The service will enable customers to easily access a host of informative services like learning agricultural techniques, receive instant updates on Mandi rates and Government jobs, listen to Live Aarti's from popular religious shrines, access entertainment services like Hello Tunes, Comedy FM and radio, receive ball-by-ball updates on cricket matches, learn English, seek career counselling and much more on their mobile phones with just a simple voice call.

Commenting on the launch Rohit Gothi, CEO - Delhi/NCR, Bharti Airtel said, 'At airtel, it is our constant endeavour to provide life enriching services to our customers across the country especially in the rural markets. In line with this, we are happy to launch the Apna Chaupal service for our customers who can now easily avail all the relevant value added services from a single portal at 58080 without having to memorize the individual dialling numbers of each of the services.' While call to the IVR number 58080 is toll free, customers would be charged applicable subscription rates for the service packs subscribed.

About Bharti airtel Limited Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. Headquartered in New Delhi, India, the company ranks amongst the top 4 mobile service providers globally in terms of subscribers. In India, the company's product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed DSL broadband, IPTV, DTH, enterprise services including national & international long distance services to carriers. In the rest of the geographies, it offers 2G, 3G wireless services and mobile commerce. Bharti Airtel had over 260 million customers across its operations at the end of December 2012. To know more please visit, www.airtel.in [Editorial queries for this story should be sent to newswire@enpublishing.co.uk] ((Comments on this story may be sent to info@enpublishing.co.uk)) (c) 2013 Electronic News Publishing -

[ Back To Contact Center Solutions Homepage's Homepage ]



Related Contact Center Solutions Articles

FOLLOW US

Contact Center Solutions Glossary of Terms

Featured Whitepaper

    Microsoft® Lync® in the Contact Center: Integrating with Customer Interaction Center™ to Provide a Barrier‐free Customer Experience To implement contact center functionality, organizations using Microsoft Lync Server 2010 can follow the unified communications blueprint of open standards interoperability and integrate to a contact center solution of their choice. Customer Interaction Center (CIC) from Interactive Intelligence is a proven best of breed contact center solution that merits consideration ...

Featured Success Story

    Contact Center Solutions Featured Success Story
    Interactive Intelligence all-in-one IP communications software suite integrated with Microsoft Lync helps Bentley save $200,000 annually.

Featured Product Demo

    Contact Center Solutions Interaction Analyzer™
    Interaction Analyzer™
    Real-time word and phrase spotting. Alerting. Analytics. Scoring. Coaching. Watch how Interaction Analyzer turns every moment, of every past and present call, into data that lets you deliver an exceptional customer experience.

Featured Resources