Contact Center Solutions Industry News

TMCNet:  Trumpia Announces New Customer Success Department to Offer Tiered Training Services

[January 31, 2013]

Trumpia Announces New Customer Success Department to Offer Tiered Training Services

Anaheim, CA, Jan 31, 2013 (PRWeb.com via COMTEX) -- Trumpia, the leading web-based solution provider for multi-channel marketing and messaging, is offering various levels of professional training services to optimize users' campaigns and overall experience.

All levels of consultation services are provided in the form of live 1-on-1 virtual training by multi-channel marketing experts. The packages are available as follows: 1. Beginner - Complimentary one-hour training session included with any paid plan: Users will learn the basics of collecting contacts using online sign-up pages and mobile keywords, how to send messages, and how to manage their distribution lists.

2. Campaign Plus - Five one-hour training sessions for $495: A dedicated Success Manager will provide a step-by-step walkthrough on building and executing marketing campaigns. Users will gain a deeper understanding of advanced features like mobile coupons and multi-channel voting, and will be given direction on campaign best practices.

3. Marketing Plus - Eight one-hour sessions plus strategic consultation for $995: Users will receive thorough training on creating targeted contact lists and orchestrating strategic messaging campaigns. Trainers will also provide consultations for copy development and copy editing, and how to optimize creative content to take their campaigns to the next level.

4. Design services - Pricing depends on scale of project: A separate design service for personalized marketing collateral is also available. Types of collateral include fully-customized online sign-up pages, print signage, and email newsletter templates.

"We've put together comprehensive training packages to ensure that users are getting the resources they need to drive hard-hitting multi-channel campaigns," said Ken Rhie, CEO of Trumpia. "It's our No. 1 priority to understand what the client's goals are so we can provide the right training to help them succeed." All training sessions are personalized to meet individual goals, and are designed to be industry-specific, depending on the user's background. Each session also provides hands-on execution so users are more confident in building their campaigns.

Availability All three levels of Customer Success training services are available now. Current users can place training requests by filling out a support form through their Trumpia home dashboard.

About Trumpia Trumpia is the leading web-based multi-channel marketing platform, committed to helping businesses grow and stay well-connected with their customer base. Trumpia integrates mobile text, email, social media, voice broadcast, and instant message to give businesses and organizations greater reach, greater responses, and greater results.

Trumpia also provides a White Label Reseller Program, Affiliate Program, and Developer API. Sales and support teams are available to serve customers seven days a week -- Monday through Friday, 6:00 am to 6:30 pm, and Saturday and Sunday, 8:00 am to 4:00 pm PST. For more information about Trumpia's All-In-One platform or API, visit http://www.trumpia.com, or call +1-888-707-3030.

Read the full story at http://www.prweb.com/releases/2013/1/prweb10381331.htm PRWeb.com

[ Back To Contact Center Solutions's Homepage ]

Subscribe here for your FREE Contact
Center Solutions
enewslettter.

Events

Weekly Live Demo
Contact Center Solutions

Register Today!


Weekly Live Demo
CaaS Small Center

Register Today!