Contact Center Solutions Industry News
[January 30, 2013]
BRIEF: Virginia Department of Taxation issues warning of phone scam
Jan 31, 2013 (Danville Register & Bee - McClatchy-Tribune Information Services via COMTEX) -- The Virginia Department of Taxation has been alerted to a phone scam involving the new Virginia tax refund debit card.
Residents have reported receiving phone calls and being told their Way2Go prepaid MasterCard is locked for security purposes, according to a news release from the department. The automated caller then asks for personal information in order to gain access to the card.
"This is a phone scam," the release stated. "The department never makes automated calls and never solicits personal information in this manner." The Department of Taxation urges anyone who gets that type of phone call to hang up immediately.
For more information, including any questions about the scam, call the Customer Services Department at (804) 367-8031.
___ (c)2013 the Danville Register & Bee (Danville, Va.) Visit the Danville Register & Bee (Danville, Va.) at www2.godanriver.com Distributed by MCT Information Services
Back To Contact Center Solutions's Homepage
Contact Center Metrics that Matter
Customer Experience: The Journey from Good to Great
Ovum Decision Matrix: Selecting a Multichannel Cloud Contact Center Vendor
Weekly Live Web Demonstration:
Contact Center Solutions
Every Wednesday at 11:00am Eastern (4:00pm GMT).