Contact Center Solutions Industry News

TMCNet:  Green Tree Credit Solutions improves collection recovery rates with Latitude Software

[January 28, 2013]

Green Tree Credit Solutions improves collection recovery rates with Latitude Software

Jan 28, 2013 (TELECOMWORLDWIRE via COMTEX) -- Green Tree Credit Solutions and its affiliate company, Landmark Asset Receivables Management, have reported a significant improvement in collection recovery rates as a result of deploying the debt collection solution from Latitude Software, an Interactive Intelligence Group Inc. (NASDAQ: ININ) company.

"Latitude's custom workflows and account analysis features have helped us increase our collection recovery rate by 25 percent," said Green Tree's vice president of ARM operations, Mark Foley.

Green Tree and Landmark achieved these results by using the debt collection product, Latitude Center, to determine whether or not an account should be pursued based on factors such as location, regulations and bankruptcy filings. This maximized the productivity of collectors, while uncovering additional revenue opportunities.

Green Tree has been servicing consumer mortgage loans for more than 30 years. For more information, visit www.gtservicing.com.

Latitude Software provides debt collection software and services. Latitude has hosted and on-premises solutions that are easy to use and offer comprehensive functionality for faster, more effective debt collection and portfolio recovery. The company's website is at www.latitude-software.com.

Comments on this story may be sent to tww.feedback@m2.com

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