Contact Center Solutions Industry News

TMCNet:  Eight Mobile Ventures Win $2.4 Million in Funding via Knight News Challenge

[January 20, 2013]

Eight Mobile Ventures Win $2.4 Million in Funding via Knight News Challenge

(Targeted News Service Via Acquire Media NewsEdge) PHOENIX, Jan. 17 -- The John S. and James L. Knight Foundation issued the following news release: Ranging from projects that turn no-frills mobile phones into radio stations to applications that help newsrooms manage a deluge of incoming mobile content, eight media innovation ventures received a total of $2.4 million today as winners of the Knight News Challenge: Mobile.

Many of the projects focus on using mobile to get news and information in developing countries. Among them: Wikipedia, which will develop new tools to allow people to access articles and knowledge via text message in multiple languages. The project is part of the Wikimedia Foundation's efforts to offer access in the developing world to its site without prohibitive data charges.

"In 2013 the number of Internet-enabled mobile devices is expected to be greater than the number of computers for the first time. These eight Knight News Challenge projects, and the innovators behind them, are helping to stretch the ways people around the world are engaging with information and using it to shape their communities," Michael Maness, VP for journalism and media innovation at Knight Foundation.

The challenge, one of three launched in 2012 by the John S. and James L. Knight Foundation, accelerates projects with funding and advice from Knight's network of media innovators. For the third round, Knight Foundation sought ideas that harness mobile technology to inform and engage communities.

The winners of the challenge will present their projects via live Web stream at 12:30 p.m. ET/ 10:30 a.m. MT Friday, Jan. 18, live from a gathering on the future of mobile media at Arizona State University. (Follow #newschallenge on Twitter.) In addition to Wikipedia, the winners include: WITNESS: Helping newsrooms authenticate the deluge of photos and videos emerging from news events by creating an app that automatically stamps the content with identifying information, including the location where it was taken. The project is lead by the human rights organization WITNESS in partnership with The Guardian Project.

Digital Democracy: Enabling residents of the Peruvian Amazon to document the effects of mining and oil drilling by creating a mobile tool kit they can use to collect and share data.

RootIO: Piloting software that will connect basic mobile phones with a transmitter to turn them into micro community radio stations. The effort is being tested in Uganda.

Abayima: Creating an app that turns a SIM card into a storage device for news and information. The app will be particularly useful in crisis situations, allowing journalists and others to safely transfer information when communication networks are compromised or disabled.

Textizen: Expanding the ways governments can collect citizen input by enabling it through text. Piloted through Code for America, Textizen works by placing survey questions in physical places like parks and bus stops where residents will encounter them and can text in their opinion.

TKOH: Creating a more natural tool for recording oral histories with an app that prompts people to tell stories when they see pre-selected photos or videos.

Cafedirect Producers' Foundation: Connecting small farmers in developing countries with advice and feedback via a platform through which they can ask questions and have them quickly answered by farmers in other communities. In the pilot, a Kenyan farmer received advice on frost control and tips on raising rabbits.

Full project descriptions and winner bios follow.

Knight Foundation, the nation's leading funder of journalism and media innovation, is committed to promoting democracy by supporting informed and engaged communities. Founded by newsmen John S. and James L. Knight, the foundation launched the Knight News Challenge in 2007 to find the next generation of innovations that help communities get the information they need.

The News Challenge took place three times in 2012, with the first two rounds announcing projects that focused on the topics of networks and data. In 2013, Knight Foundation will hold two challenges. The first, on tools for open government, will open in February.

Over the challenge's six years, Knight Foundation has reviewed more than 13,000 applications and funded 88 projects for more than $32 million. Winners include leading Internet entrepreneurs, emerging media innovators and traditional newsrooms.

Their projects have been adopted by large media organizations and are having an impact. DocumentCloud, which helps journalists analyze, annotate and publish original-source documents, is being used by more than 650 news organizations nationwide, and its open source code is among the most-watched on GitHub, a recent report found.

Find out more about the winning mobile projects during the 12:30 p.m. ET/ 10:30 a.m. MT Web stream on Friday, Jan. 18 at knightfoundation.org/live, Knight News Challenge: Mobile Winners Winner: Abayima (http://www.knightfoundation.org/grants/20123668/) Award: $150,000 Project Lead: Jon Gosier, Philadelphia, Pa.

Twitter: @jongos, @abayima Video: http://kng.ht/UjXMIB The majority of mobile phone users around the world use simple feature phones which, unlike smartphones, do not have advanced storage or secondary communication options like Wi-Fi and Bluetooth. Abayima wants to build an open source application that people can use to store information to SIM cards - effectively turning the cards into storage devices and their mobile phones into e-readers. This app is particularly useful for sharing news and information in countries where communication networks are unsafe to use due to surveillance or where authorities or other circumstances have shut off access to the Internet altogether. The team has successfully piloted a program with Ugandan activists during the country's 2011 elections, while all SMS traffic in the country was monitored for voices of dissent. With challenge funding, Abayima plans to build the kit as an open source, full service, easy-to-use platform which enables publishing to SIM cards.

Bio: Gosier is a software developer and technologist working at the intersection of open data and global development. In 2008 he founded Appfrica, a company focused on building Africa's tech ecosystem. In 2011, in response to repeat attempts by oppressive governments to use electronic communication channels against citizens and activists, he established Abayima to help protect human rights and free speech around the globe.

Winner: Cafedirect Producers' Foundation (CPF) (http://www.knightfoundation.org/grants/20123669/) Award:$260,000 Project Leads: Kady Murphy, Claire Rhodes and Kenny Ewan, London, UK Twitter: @we_farm; @TheCPFoundation Video: http://kng.ht/V9PbsX Smallholder farmers in developing countries have limited access to support and best practices. The Cafedirect Producers' Foundation, which designs projects to support small-scale farmers, will use mobile to address this need by building a platform allowing farmers to ask questions and share knowledge about any farming topic, have it translated by volunteers, answered by farmers in other communities and returned to them via basic SMS messages. Knight funds will enable the project, called WeFarm, to expand on successful pilots in Kenya, Peru and Tanzania, where farmers exchanged more than 4,600 SMS messages, an average of more than 70 per user, on topics such as frost control and animal husbandry.

Bios: Rhodes is the foundation's general manager. She joined in 2009, attracted by the foundation's goal to be an organization led by smallholder farmers for smallholder farmers. Previously, Rhodes worked with a number of international organizations to promote the leadership of smallholder farmers and grassroots communities within rural development processes. This has included seven years with the US-based nonprofit Ecoagriculture Partners, coordinating a program to enable smallholder farming communities across the world to share knowledge with each other, as well as consultancies with the United Nations Development Program, the Bill & Melinda Gates Foundation, and UK Department for International Development. Rhodes holds a Masters in Environmental Technology (2001).

Murphy is the foundation's fundraising coordinator. She graduated from the University of Edinburgh with a master's in Spanish and Business Studies before moving into international development fundraising. She has worked for African street children's charity Retrak and humanitarian agency CARE International UK before joining CPF in 2011. When she isn't writing funding proposals, she volunteers with Crossworld, a charity for refugees in South London and is trying to get to grips with Swahili noun classes.

Ewan is the foundation's program manager, which includes managing this project. He obtained a degree in architecture in his native Scotland, before moving to Peru to work with ProWorld Service Corps, an international development NGO, as regional director for Latin America, working with isolated, indigenous communities across the region, and supporting local people to design and implement sustainable and practical development projects. These ranged from constructing schools and fish farms to facilitating enterprise development and training for grassroots youth and women's groups. Ewan returned to the UK in 2009 to take up his role as program manager as part of the CPF start-up team.

Winner: Digital Democracy (http://www.knightfoundation.org/grants/20123670/) Award: $200,000 Project Lead: Emily Jacobi and Gregor MacLennan, New York, N.Y.

Twitter: @emjacobi & @digidem In remote parts of the Peruvian Amazon, where mining and oil drilling are impacting the environment, health and economies of indigenous communities, residents lack the tools to collect and report these events to the outside world. Digital Democracy, a nonprofit that builds community technology capacity in marginalized communities, will create and combine existing open software to produce a tool kit communities can use to share their stories and make informed choices. The team will work with local partners in the Peruvian Amazon to deploy and test the tool kit and train residents in its use.

Bios: Jacobi is co-founder and executive director of Digital Democracy, a New York-based nonprofit that works globally to empower marginalized communities addressing human and environmental rights. Beginning her career as a youth journalist at 13, Jacobi reported from Havana, Cuba. She has since worked media and technology projects with marginalized communities around the globe, including migrant workers, women's groups, refugee youth and indigenous people. Jacobi has written extensively on the use of technology for civic engagement, and has presented on the intersection of technology and human rights to the U.S. Congress, the State Department, the United Nations, and numerous universities and technology conferences.

MacLennan has worked on indigenous rights and environmental issues in the Peruvian Amazon for more than 10 years. Co-founder and advisor to the nonprofit indigenous rights group Shinai, he spent seven years living in Peru working with indigenous communities to defend their territory from incursions by illegal loggers and petroleum companies. MacLennan has extensive experience in participative territory mapping, facilitating communities to draw maps of their territory and use GPS and satellite technologies to turn hand maps into detailed geographic representations of indigenous land use. Prior to joining Digital Democracy to lead the Remote Access initiative, MacLennan worked for the US-based campaign organization Amazon Watch as Peru Program Coordinator.

Winner: RootIO (http://www.knightfoundation.org/grants/20123667/) Award: $200,000 Project Lead: Chris Csikszentmihalyi and Jude Mukundane, Los Angeles, Calif.

Twitter: @RootioRadio, @csik Radio continues to be a powerful tool for community information, and the RootIO project amplifies it by mixing its power with new mobile and Internet technologies. RootIO is an open-source toolkit that allows communities to create their own micro radio stations with an inexpensive smartphone and transmitter, and to share, promote and collaborate on dynamic content. The project will be piloted in Uganda in partnership with the Uganda Radio Network, UNICEF Uganda and UNICEF Innovation Unit.

Bio: Csikszentmihalyi is a technologist, humanist, designer, and artist. His work is focused around designing information and communications technologies for communities to mitigate the negative aspects of globalism. He is currently helping to start a new program around design for social change at the Art Center College of Design, where he is a professor of media design. Prior to that, he co-founded and directed the MIT Center for Future Civic Media, dedicated to developing technologies that strengthen communities. He also founded the MIT Media Lab's Computing Culture group, which worked to create unique media technologies for socio-cultural and political applications.

Mukundane is a software developer and technology enthusiast. His work mostly involves development of distributed applications communicating over IP networks. He is currently working with Uganda Telecom as head of VAS and Technology Innovations to devise innovative ways of harnessing telecommunication technologies for service delivery.

Winner: Textizen (http://www.knightfoundation.org/grants/20123671/) Award: $350,000 Project Leads: Michelle Lee, Serena Wales, Alex Yule, San Francisco, Calif. and Philadelphia, Pa.

Twitter: @textizen, @mishmosh, @gangleton, @yuletide Videohttp://kng.ht/UjYjKt Textizen is building software to transform the citizen feedback loop. Across the country, a growing number of civic leaders are looking for new ways to connect with constituents. Neighborhood meetings are costly to run, and attendance isn't always representative. By placing questions in physical places and inviting residents to respond from their mobile phones, Textizen creates new ways for meaningful civic participation. Started as a Code for America pilot project in Philadelphia, Textizen identified early best practices by experimenting with several types of campaigns. One, for example, asked for feedback on public transit changes by posing a text-to-vote question at a bus stop. Building on these pilots, the team will license the software to cities seeking to create new open, engaging channels for civic participation.

Bios: Lee is the chief executive officer of Textizen. She brings eight years of experience in user-centered design and research, most recently at Google where she created Google Forms and worked on Google Maps. Previously, she designed online trust and safety tools for eBay, cars for baby boomers, and studied human-computer interaction at Stanford University's Symbolic Systems Program.

Wales is the technology officer for Textizen. As a 2012 Code for America fellow, Wales worked with the City of New Orleans to build Blightstatus, giving residents accurate and up-to-date information about their neighborhood. Previously, Serena worked at Purpose, Inc., building online campaign tools and web applications for nonprofits and corporations, and developed interactive projects for the High Museum of Art and the Davis Museum. Serena graduated from Wellesley College in 2009 with degrees in Media Arts & Sciences and History.

Yule is the chief operating officer for Textizen. Previously, Yule built interactive web mapping experiences on the Mapping Center team at Esri, an industry leader in Geographic Information System (GIS) software. Alex graduated cum laude from Middlebury College with a degree in Geography. An avid writer and photographer, his technical skills include application planning and design, web development, data analysis, and visualization.

Winner: TKOH (http://www.knightfoundation.org/grants/20123672/) Award: $330,000 Project Leads: Kacie Kinzer, Tom Gerhardt, Caroline Oh, New York, N.Y.

Twitter: @kaciekinzer, @tomgerhardt, @carolineyoh Current tools for recording oral history, such as video cameras and professional audio equipment, can be difficult to use and hamper the social nature of a conversation. This project will ease the process by building a simple application that enables users of all experience levels to create rich audio/visual stories that can be archived and shared easily with groups of people, ranging from immediate family members to the extended user community, depending on the user's preference. By making it easy to record and share stories amongst generations and communities, the project will make it possible to preserve the stories of target groups, including rural ranchers in New Mexico whose lives reflect a disappearing culture of endurance and gifted storytelling, before the app launches more broadly.

Bios: Oh, project co-founder, aims to create meaningful narratives through delightful interactions and design. She is a design fellow for the Center for Urban Pedagogy and an educator for the Global Action Project, for which her work focuses on empowering local communities. Caroline has acted as lead designer of award-winning installations and apps for the studio Potion.

Gerhardt, project co-founder, has worked as a software engineer developing interactive tools and experiences for clients including the National History Museum, the Museum of Jewish Heritage, and the Museum of Science and Industry. Currently, Tom is a co-founder of Studio Neat, a consumer product company that has launched numerous successful products including hardware and software tools for mobile devices, and recently co-wrote a book on independent capitalism and design entrepreneurship in the 21st century. Tom is an adjunct professor at ITP, where he teaches hardware and software design and usability. Tom holds a master's degree from NYU's Interactive Telecommunications Program (ITP).

Kinzer, project co-founder, works to create rich and playful technologically mediated experiences that change our relationships with everyday contexts and each other. Her project, the Tweenbots, is part of the permanent collection at the Museum of Modern Art in New York. Kinzer has taught as an adjunct professor for the Interactive Telecommunications Program (ITP) at NYU, and as a teaching artist at the MoMA. As a producer and interaction designer at Potion Design, Kinzer helped create interactive projects for clients including the New York Public Library, the Smithsonian, and Bell Labs. Kinzer is currently a doctoral student at NYU where her work focuses on narrative and informal learning.

Winner: Wikimedia Foundation (http://www.knightfoundation.org/grants/20123673/) Award: $600,000 Project Lead: Kul Takanao Wadhwa, San Francisco, Calif.

Twitter: @wikimedia, @wikipedia As mobile technology is increasingly the primary opportunity for billions of people around the world to access the Internet, the Wikimedia Foundation is working to remove the two biggest hurdles to access free knowledge: cost and accessibility. News Challenge funding will help create software to bring Wikipedia to lower-end, more basic phones - the kinds the majority of people use to access data outside of the West. Specifically, efforts will be focused in three areas: developing features to improve the mobile experience regardless of how feature-rich the device is - including new ways to access Wikipedia via text; increasing the number of languages that can access Wikipedia on mobile; and improving the way feature phones access the platform.

Bio: Takanao Wadhwa, head of mobile and business development, joined the Wikimedia Foundation when it launched in 2007. He leads the foundation's efforts to increase access to Wikipedia, with a focus on developing countries.

Winner: WITNESS (http://www.knightfoundation.org/grants/20123674/) Award: $320,000 Project Lead: Sam Gregory and Bryan Nunez (at WITNESS) and Nathan Freitas and Harlo Holmes (at Guardian Project), New York, N.Y.

Twitter: @SamGregory, @Tech_wit, @N8FR8, @Harlo In situations of conflict or civil unrest, where ordinary people are using their mobile phones to create and share media, news organizations and others have trouble authenticating the origins of photos, videos or audio. In collaboration with The Guardian Project, the international human rights organization WITNESS seeks to solve this problem by launching the InformaCam app. The mobile app allows users to incorporate key metadata in their video (who, what, where, corroborating identifiers), watermark it as coming from a particular camera, and share it in an encrypted format with someone the user trusts. News outlets, human rights organizations and everyday people could use the app in a variety of ways - for a breaking news story using first-hand video from a citizen journalist, sharing evidence of war crimes from a conflict zone, or to verify the images of a fender bender that someone could take to small claims court. Alongside this, WITNESS is advocating for the incorporation of a "citizen witness" functionality based on InformaCam into other platforms and apps.

Bios: Freitas is a long-time mobile technology innovator and global human rights activist and trainer. Through his work in support of the Tibetan independence movement over the last 13 years, Nathan came to understand the promise and peril of applying new technology to activists in high-risk situations, and in response founded the Guardian Project in 2009. Freitas also teaches "Social Activism using Mobile Technology" at NYU's Interactive Telecommunication Program. He is currently on a six-month research trip in India, Nepal, Thailand and Burma, tracking adoption of low cost smartphones and 3G networks throughout the region.

Gregory is the program director for WITNESS. He is an internationally recognized human rights advocate, trainer and video producer who helps people use the power of the moving image and participatory technologies to create human rights change. As program director he focuses on empowering millions of people to use video effectively, safely and ethically. In 2010, he was a Rockefeller Foundation Bellagio Resident on the future of video-based advocacy, and in 2012 he was named a Young Global Leader of the World Economic Forum. He teaches on human rights and participatory media as an adjunct lecturer at the Harvard Kennedy School.

Holmes is a media scholar, software programmer, and activist. As research fellow with The Guardian Project, she primarily investigates topics in digital media steganography, metadata, and the standards surrounding technology in the social sciences. She harnesses her multifaceted background in service of responding to the growing technological needs of human rights workers, journalists, and other do-gooders around the world. Holmes is currently based in New York City.

Nunez is the technology manager at WITNESS where he oversees the development of projects like the Hub, the first website dedicated to citizen human rights media, and the Secure Smart Cam, a suite of camera-phone apps for human rights activists. Prior to WITNESS, he was a technology strategist and consultant on a variety of projects ranging from online banking to interactive television. He is an alumnus of the Interactive Telecommunications Program at NYU and has a BA in anthropology from UC Berkeley.

tns gv51gv 130118-4172003 61GemaViana (c) 2013 Targeted News Service

[ Back To Contact Center Solutions's Homepage ]

Subscribe here for your FREE Contact
Center Solutions
enewslettter.

Events

Weekly Live Demo
Contact Center Solutions

Register Today!


Weekly Live Demo
CaaS Small Center

Register Today!