Contact Center Solutions Industry News

TMCNet:  TEMIA Promotes Adoption of Telecommunications Management as New Industry Term

[January 15, 2013]

TEMIA Promotes Adoption of Telecommunications Management as New Industry Term

(PR Web Via Acquire Media NewsEdge) West Lake Village, CA (PRWEB) January 15, 2013 The Telecommunications Expense Management Industry Association TEMIA, the authoritative voice for Telecommunications Management, Telecom Expense Management (TEM), Wireless Expense Management (WEM), Mobile Device Management (MDM) and Solutions Providers in related areas is adopting a new broad umbrella term to describe the industry, Telecommunications Management.

Telecommunications Management is meant to convey all the activities enterprises manage as part of overseeing their mobile and fixed telecommunications network. It includes savings, visibility and control for global communications services, Telecom Expense Management, TEM, Communications Lifecycle Management, Wireless Expense Management, WEM, Mobile Device Management, MDM, data and device security.

“Adoption of the phrase Telecommunications Management allows TEMIA and its members to better express the diversity of solutions which our members represent with comprehensive and niche solutions, from large and small firms” said, James Price TEMIA executive board president, and president of ICOMM. TEMIA is adopting a simple, straightforward, non-restricting phrase while still making allowances for members to continue using the TEM acronym.” TEMIA is asking its members and market participants to adopt Telecommunications Management and use it on their websites and in sales presentations as a new broad umbrella term to describe the industry. Joe Basili, managing director, for TEMIA stated, “Adoption of this phrase provides an opportunity for firms to re-position themselves in a more strategic role with customers. Solutions Providers that use this phrase will be expressing value beyond cost savings into performance.” He added, “In effect, we want to tell enterprises, if you do not have Telecommunications Management you are missing out; you are not getting the most value from your network nor are you running it most efficiently from a cost and performance perspective.

About TEMIA In 2006, many of the largest Telecom Expense Management (TEM) solution providers established The Telecom Expense Management Industry Association (TEMIA).

The association's ongoing mission is to raise awareness, improve the quality and value of solutions and to cultivate shared industry knowledge for Telecommunications Management, Telecom Expense Management, TEM, Wireless Expense Management WEM, and Mobile Device Management MDM solutions. TEMIA seeks to do this through the development and promotion of open industry standards, and industry knowledge among solutions providers, business partners, telecom service providers, and enterprise clients. Further, members subscribe to a Code of Ethics, which clearly differentiates their level of commitment to their clients.

For more information about TEMIA, visit http://www.temia.org.

Read the full story at http://www.prweb.com/releases/2013/1/prweb10323138.htm (c) 2013 PRWEB.COM Newswire

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