Contact Center Solutions Industry News

TMCNet: DoCoMo makes Internet-safe smartphone [Japan Times, Tokyo]

[January 11, 2013]

DoCoMo makes Internet-safe smartphone [Japan Times, Tokyo]

(Japan Times Via Acquire Media NewsEdge) Jan. 11--NTT DoCoMo Inc. unveiled a new smartphone Thursday designed to shield young customers from hazards lurking on the Internet.

The new SH-05E smartphone, produced by Sharp Corp., prevents the user from accessing harmful websites, limits calls and email messages to sources on a preregistered list, and restricts the types of applications that can be downloaded.

As the smartphone boom expands, the trend is expected to pick up younger consumers as well, many of whom use conventional mobile phones. The new Sharp model addresses those concerns, said Takeshi Saito, director of DoCoMo's marketing division.

"Many kids are interested in using smartphones, but their parents are the ones who make the decisions," Saito said at a news conference in Tokyo. "They are worried about potential troubles from matchmaking sites, children spending too much time on smartphones and the accompanying (surge) in running costs," he said.

The monthly fee for unlimited Internet usage is Y2,980 for the new model, which is lower than the Y5,985 charged for adult smartphones. The handset itself is expected to cost around Y15,000 with the required two-year contract. The phone will hit store shelves early next month.

The phone has a 4.1-inch display and is powered by Google's Android operating system.

To limit the applications that can be used, the new model will not be able to connect with the Google Play store, which will hamper the use of popular social networking programs like Line and Facebook. This will restrict the usable applications to those recommended by DoCoMo.

The phone also has other protective functions, such as a security alarm that automatically calls a registered phone number and transmits the user's location.

In addition, the phone comes with the usual hardware features, including a 12.1 million-pixel camera and an "electronic wallet." Saito said DoCoMo is aiming to sell 300,000 of the handsets a year.

A survey Benesse Corp. conducted in August on 2,614 parents with kids in elementary, junior high or high school found that about a half of all students in junior high school have cell phones. Roughly 85 percent use conventional mobile phones.

___ (c)2013 the Japan Times (Tokyo) Visit the Japan Times (Tokyo) at www.japantimes.co.jp/ Distributed by MCT Information Services

[ Back To Contact Center Solutions Homepage's Homepage ]


Related Contact Center Solutions Articles
[ View all Contact Center Solutions Articles ]

FOLLOW US

Contact Center Solutions Glossary of Terms

Featured Whitepaper

    Microsoft® Lync® in the Contact Center: Integrating with Customer Interaction Center™ to Provide a Barrier‐free Customer Experience To implement contact center functionality, organizations using Microsoft Lync Server 2010 can follow the unified communications blueprint of open standards interoperability and integrate to a contact center solution of their choice. Customer Interaction Center (CIC) from Interactive Intelligence is a proven best of breed contact center solution that merits consideration ...

Featured Success Story

    Contact Center Solutions Featured Success Story
    Interactive Intelligence all-in-one IP communications software suite integrated with Microsoft Lync helps Bentley save $200,000 annually.

Featured Product Demo

    Contact Center Solutions Interaction Analyzer™
    Interaction Analyzer™
    Real-time word and phrase spotting. Alerting. Analytics. Scoring. Coaching. Watch how Interaction Analyzer turns every moment, of every past and present call, into data that lets you deliver an exceptional customer experience.

Featured Resources

Ask the Expert

Press Releases