Contact Center Solutions Industry News

TMCNet:  Fusion's Business Services Division, NBS, Receives 2012 Internet Telephony Product of the Year Award

[January 10, 2013]

Fusion's Business Services Division, NBS, Receives 2012 Internet Telephony Product of the Year Award

NEW YORK, NY, Jan 10, 2013 (MARKETWIRE via COMTEX) -- Fusion (OTCQB: FSNN) announced today that TMC, a global, integrated media company serving as a primary communications and technology news resource for more than 3.5 million readers worldwide each month, has named Fusion's NBS Hosted V.o.I.C.E. service as a recipient of the 2012 INTERNET TELEPHONY Product of the Year Award. NBS' cloud-based hosted voice platform has been recognized with this award for the past 4 years in a row.

NBS Hosted V.o.I.C.E. solutions combine the stability of a PBX system with the added flexibility that only a next generation cloud-based technology can offer. It replaces traditional premise-based PBX technology with an advanced, network-based communications system that offers a flexible and fully managed feature set. Its functionality provides customers with enhanced multi-location integration solutions that easily support satellite offices, remote teleworkers, and a geographically diverse mobile workforce. The NBS Hosted V.o.I.C.E.

service is provisioned as a completely meshed cloud-based voice network that any company, large or small, can utilize to increase employee productivity and reduce total cost of ownership.

The proprietary V.o.I.C.E. platform offers truly Unified Communications, seamlessly integrating voice, video and messaging.

Customer and administrative portals are available to control everything from automatic call distribution (ACD) to advanced call forwarding options. CRM integration maximizes customer control and helps increase productivity, while NBS V.o.I.C.E. mobility solutions connect workers from the desktop to any Smartphone or tablet, turning mobile devices into office extensions. Its SIP Trunking portal is also available to V.o.I.C.E. customers for the real-time management and administration of corporate SIP trunk lines. This allows customers to take control over how and where their SIP trunks are accessed and routed, defining for themselves how much capacity is used. This offers unprecedented efficiency and flexibility.

"Over the years, we've incorporated into the NBS V.o.I.C.E. platform features and functionalities designed to increase productivity and efficiency, creating real customer value," said Russell Markman, Executive Vice President of NBS Business Services. "The NBS SIP Trunking portal, which was rolled out in 2012, is the direct result of customer input. Our ability to transform customer needs into new functionality on our platform is a key differentiator of the NBS product line," he said, adding, "We are gratified that our V.o.I.C.E.

service has been honored by TMC, an organization that does so much to educate customers worldwide about the significant benefits of IP-based services." "It is with pleasure that we recognize NBS with the Product of the Year Award. The editors of INTERNET TELEPHONY have verified that the NBS Hosted V.o.I.C.E. service displays both quality and innovation while providing solutions to real business communications challenges," stated Rich Tehrani, CEO, TMC. "I would like to congratulate the team at NBS for their commitment to advancing IP communication technologies." 2012 Product of the Year winners are published in the January/February 2013 issue of INTERNET TELEPHONY magazine. For more information about TMC, please visit www.tmcnet.com About Fusion Fusion is a leading provider of cloud communications, cloud computing and managed cloud solutions to small, medium and large businesses, and carriers worldwide. Fusion's advanced, high availability service platform enables the integration of leading edge products and services in the cloud, including hosted voice, data, managed network services, Infrastructure as a Service, storage, security, data center services and Disaster Recovery. Fusion's innovative yet proven cloud-based solutions lower our customers' cost of ownership, and deliver new levels of security, flexibility, scalability and speed of deployment.

The company's proprietary NBS V.o.I.C.E. (Voice over Internet Communications Exchange) platform is a full-featured cloud-based communications network, which provides hosted voice, data and SIP trunking services to business customers nationwide. Through its own extensive network and those of its carrier partners, NBS also provides a full range of network services to complement its cloud communications solutions. This unique mix of powerful network and platform capabilities, combined with flexible implementation options, allows NBS to provide integrated cloud communications solutions with a one-stop-shop approach characterized by a commitment to service excellence.

For more on NBS products and services, please go to www.nbsvoice.com.

For more on Fusion, please go to www.fusiontel.com.

About INTERNET TELEPHONY Magazine INTERNET TELEPHONY has been the IP Communications Authority since 1998(TM). INTERNET TELEPHONY magazine provides unbiased views of the complicated converged communications space. For more information, please visit www.itmag.com. Follow INTERNET TELEPHONY magazine on Twitter or join their LinkedIn group.

Forward Looking Statements: Statements in this press release that are not purely historical facts, including statements regarding Fusion's beliefs, expectations, intentions or strategies for the future, may be "forward-looking statements" under the Private Securities Litigation Reform Act of 1996. Such statements consist of any statement other than a recitation of historical fact and can be identified by the use of forward-looking terminology such as "may", "expect", "anticipate", "intend", "estimate" or "continue" or the negative thereof or other variations thereof or comparable terminology. The reader is cautioned that all forward-looking statements are speculative, and there are certain risks and uncertainties that could cause actual events or results to differ from those referred to in such forward-looking statements. This disclosure highlights some of the important risks regarding the Company's business. The primary risk of the Company is its ability to raise new and continued capital to execute its comprehensive business strategy. There may be additional risks associated with the integration of businesses following an acquisition, concentration of revenue from one source, competitors with broader product lines and greater resources, emergence into new markets, the termination of any of the Company's significant contracts or partnerships, the Company's ability to comply with its senior debt agreements, the Company's inability to maintain working capital requirements to fund future operations or the Company's ability to attract and retain highly qualified management, technical and sales personnel, and the other factors identified by us from time to time in the Company's filings with the Securities and Exchange Commission, which are available through http://www.sec.gov. However, the risks included should not be assumed to be the only things that could affect future performance. We may, among other things, also be subject to service disruptions, delays in collections, or facilities closures caused by potential or actual acts of terrorism or government security concerns.

Fusion Laura Nadal 212-389-9720 Email Contact TMC Jan Pierret Marketing Manager 203-852-6800, ext. 228 Email Contact SOURCE: Fusion http://www2.marketwire.com/mw/emailprcntct id=B67206645667FA02 http://www2.marketwire.com/mw/emailprcntct id=78E11139B4B0775C

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