Contact Center Solutions Industry News

TMCNet:  Three New Financial Service Institutions Select Hyland Software's OnBase Solution for Efficiency Needs

[January 08, 2013]

Three New Financial Service Institutions Select Hyland Software's OnBase Solution for Efficiency Needs

CLEVELAND, Jan. 8, 2013 /PRNewswire via COMTEX/ -- The challenges financial institutions often face come from risks associated with not complying with industry regulations, and the slow, manual processes that deter an organization's efforts to provide top-level service. Often, technology solutions are the answer but the real challenge begins when they look for one solution that will solve all their needs. Banks, credit unions and lenders are turning to enterprise content management (ECM) technology because of its proven abilities to streamline processes, increase accuracy, and provide better and secure management of customer and members' information.

(Logo: http://photos.prnewswire.com/prnh/20090130/65710LOGO ) "We're delivering solutions that solve a variety of challenges organizations in the financial services industry face," said Michelle Shapiro, Hyland's marketing manager for financial services. "They need to more effectively manage content across the enterprise, increase speed on internal processes and provide better auditing capabilities for compliance. Using OnBase functionality, such as workflow, case management and advanced capture, our customers are solving these problem areas and maximizing organizational efficiency to deliver the best service." For these reasons, financial services institutions have selected Hyland's OnBase solution, including: -- Community Choice Credit Union selected OnBase through partner Harland Financial Solutions -- Global Lending Services chose Hyland's hosted ECM solution, OnBase Online through partner KeyMark -- Minnequa Works Credit Union also selected OnBase through partner Harland Financial Solutions Hyland financial services expertise comes from the more than 20 years, and 4,900 plus financial services customers. Its solution, OnBase, is recognized as one of the best solutions for the industry, earning a Top Service Provider award from Mortgage Technology magazine and a leading ECM solution in Gartner's Magic Quadrant for ECM.

For more information about Hyland's ECM solutions for financial services visit hyland.com/FinancialServices About Hyland Software For more than 20 years, Hyland Software has been dedicated to meeting organizations' needs for document and process management with OnBase, an enterprise content management (ECM) solution suite. As OnBase has evolved through consistent product innovation, it remains focused on automating business processes that depend on documents, content and people to operate more effectively.

OnBase enables credit unions, banks and lenders to better manage the content that surrounds their processes. OnBase connects people to the documents, data and processes they need to make more informed decisions. Employee productivity increases because they spend less time searching for paper and dedicate more time to providing quality service to their customers and members.

Media contact: Megan Klingshirn (440) 788-4988 megan.klingshirn@hyland.com Available Topic Expert(s): For information on the listed expert(s), click appropriate link. Michelle Shapirohttp://www.profnetconnect.com/Michelle_Shapiro SOURCE Hyland Software

[ Back To Contact Center Solutions's Homepage ]

Subscribe here for your FREE Contact
Center Solutions
enewslettter.

Events

Weekly Live Demo
Contact Center Solutions

Register Today!


Weekly Live Demo
CaaS Small Center

Register Today!