Birch Communications to acquire network assets from Covista Communications

Jan 03, 2013 (Datamonitor Financial Deals Tracker via COMTEX) -- Birch Communications, a provider of IP-based telecommunications and managed services, has signed a definitive agreement to acquire network assets and select customer from Covista Communications, Inc., a facilities-based telecommunications service provider. Both the companies are based in the US.

Deal Type Acquisition Sub-Category Asset Purchase Deal Status Announced: 2013-01-02 Deal Participants Target (Company) Covista Communications, Inc. - Network Assets Acquirer (Company) Birch Communications Vendor (Company) Covista Communications, Inc.

Deal Rationale The acquisition will strengthen the breadth and scope of the Birch IP-Network and will further expand its hosted PBX, SIP trunking and wholesale service offerings Further, Covista's Metaswitch-based facilities network, which has switching centers in Tennessee, New York City and Los Angeles, is complementary to Birch's current service footprint while also adds some new markets.

[ Back To Contact Center Solutions Homepage's Homepage ]

Related Contact Center Solutions Articles

MetricNet Publishes 4 New Australian Benchmarks for IT Support, Contact Centres
[ Read More ]
05/21/2013

Liverpool Bosch Contact Center Hopes for Threefold Expansion by Year End
[ Read More ]
05/03/2013

Bunchball Unveils Augmented Gamification Tools for Jive Platform
[ Read More ]
04/08/2013

Teleperformance Earns the Multimedia Contact Center Award
[ Read More ]
03/19/2013

Shangri-La Unveils Customer Contact Center in China
[ Read More ]
03/13/2013

B. Braun Uses NextiraOne for UC and Contact Center Support
[ Read More ]
03/12/2013

Contact Centre Australia Generates Job Growth in Wellington, New Zealand
[ Read More ]
03/04/2013

[ View all Contact Center Solutions Articles ]

Contact Center Solutions Glossary of Terms

A B C D E F G H I J K L M N O

Featured Whitepaper

Microsoft® Lync® in the Contact Center: Integrating with Customer Interaction Center™ to Provide a Barrierâ€free Customer Experience To implement contact center functionality, organizations using Microsoft Lync Server 2010 can follow the unified communications blueprint of open standards interoperability and integrate to a contact center solution of their choice. Customer Interaction Center (CIC) from Interactive Intelligence is a proven best of breed contact center solution that merits consideration ...

Featured Success Story

Interactive Intelligence all-in-one IP communications software suite integrated with Microsoft Lync helps Bentley save $200,000 annually.

Featured Product Demo

Contact Center Solutions Interaction Analyzer™

Interaction Analyzer™
Real-time word and phrase spotting. Alerting. Analytics. Scoring. Coaching. Watch how Interaction Analyzer turns every moment, of every past and present call, into data that lets you deliver an exceptional customer experience.