Tel West to Become TelePacific Communications Co.

Los Angeles, California, Dec 31, 2012 (PRWeb.com via COMTEX) -- U.S. TelePacific Corp., which does business as TelePacific Communications (TelePacific), has announced that wholly owned subsidiary Tel West Network Services Corporation will change its name to TelePacific Communications Co. ("TelePacific Communications") effective Jan. 1, 2013. The Texas-based organization will remain fundamentally unaffected with no change in ownership, management, staff or locations, though new sales offices will open in Fort Worth and Houston.

"By combining our companies and leveraging the TelePacific name, we will be able to give our Texas customers more products, even better service and very competitive pricing," says Dick Jalkut, President and Chief Executive Officer of TelePacific. "The organization's Texas headquarters will remain in Austin under the capable leadership of Philip Ross. All sales, service and support teams that customers interface with also will remain in Texas augmented by their peers across TelePacific's larger footprint." Throughout Texas, network upgrades are well underway to support new product offerings including hosted PBX, SIP Trunking, dynamic voice and data using TelePacific's multiple award-winning SmartVoice platform, a breadth of high-speed bandwidth services through 145 recently enabled wire centers across the state, and MPLS, among other services.

"Demand for our voice and high-bandwidth data products is growing significantly," says Philip Ross, President, Texas. "These network infrastructure enhancements will enable us to meet that demand while giving businesses an even wider selection of cost-efficient voice, data and networking solutions to help them connect with their customers and drive productivity." Tel West became part of the TelePacific family of businesses in 2011. The combined companies own extensive fiber and network infrastructure in California, Nevada and Texas, a service footprint covering approximately 20 percent of small and medium-sized businesses in the country.

About TelePacific Communications TelePacific Communications (http://www.telepacific.com) is a network services company serving small and medium business customers. Headquartered in Los Angeles, the company meets the needs of growing businesses in California, Nevada and Texas with nationwide capabilities. TelePacific offers a host of IP, voice, data and Internet services, as well as business continuity, cloud and managed network solutions.

Read the full story at http://www.prweb.com/releases/2012/12/prweb10276960.htm PRWeb.com

[ Back To Contact Center Solutions Homepage's Homepage ]

Related Contact Center Solutions Articles

MetricNet Publishes 4 New Australian Benchmarks for IT Support, Contact Centres
[ Read More ]
05/21/2013

Liverpool Bosch Contact Center Hopes for Threefold Expansion by Year End
[ Read More ]
05/03/2013

Bunchball Unveils Augmented Gamification Tools for Jive Platform
[ Read More ]
04/08/2013

Teleperformance Earns the Multimedia Contact Center Award
[ Read More ]
03/19/2013

Shangri-La Unveils Customer Contact Center in China
[ Read More ]
03/13/2013

B. Braun Uses NextiraOne for UC and Contact Center Support
[ Read More ]
03/12/2013

Contact Centre Australia Generates Job Growth in Wellington, New Zealand
[ Read More ]
03/04/2013

[ View all Contact Center Solutions Articles ]

Contact Center Solutions Glossary of Terms

A B C D E F G H I J K L M N O

Featured Whitepaper

Microsoft® Lync® in the Contact Center: Integrating with Customer Interaction Center™ to Provide a Barrierâ€free Customer Experience To implement contact center functionality, organizations using Microsoft Lync Server 2010 can follow the unified communications blueprint of open standards interoperability and integrate to a contact center solution of their choice. Customer Interaction Center (CIC) from Interactive Intelligence is a proven best of breed contact center solution that merits consideration ...

Featured Success Story

Interactive Intelligence all-in-one IP communications software suite integrated with Microsoft Lync helps Bentley save $200,000 annually.

Featured Product Demo

Contact Center Solutions Interaction Analyzer™

Interaction Analyzer™
Real-time word and phrase spotting. Alerting. Analytics. Scoring. Coaching. Watch how Interaction Analyzer turns every moment, of every past and present call, into data that lets you deliver an exceptional customer experience.