Contact Center Solutions Industry News

TMCNet:  Quorum's First Dealership Customer Conference is a Success!

[December 14, 2012]

Quorum's First Dealership Customer Conference is a Success!

CALGARY, ALBERTA, Dec 14, 2012 (Marketwire via COMTEX) -- Quorum Information Technologies (Quorum) (TSX VENTURE:QIS) announced today that its first Customer Conference held in last November in Toronto, Ontario, exceeded expectations of all customer and partner attendees. The exciting conference was aimed at facilitating Quorum's customers' knowledge, training and input into the company's premier dealership and customer management system, XSellerator(TM). The conference encouraged networking among users, partners and Quorum personnel.

Held November 27th and 28th at the Crowne Plaza Toronto Airport, the two day event was packed with educational workshops focused exclusively on topics that can help dealerships use the Quorum DMS to make more money, create efficiencies and further satisfy their customers. Sessions included hard-hitting content such as "Communicator: Increasing CSI by Communicating with Your Customers... on Their Terms", "Support & Training: Tools and Methods to Get Help and Training When You Need it", as well as partner sessions such as "50 Best Practice Campaigns to Get the Most Out of Your CRM" (presented by DealerSocket). All sessions were interactive, and produced lively discussions and participation from attendees.

Among the significant benefits to conference attendees were the networking opportunities with other Quorum customers, and Quorum's partners and executive management - which can only be achieved through such in-person sessions. The conference survey results were overwhelmingly positive. 100% of the attendees stated that the conference exceeded their expectations. Rob MacLachlan, VP Finance, Finch Auto Group, ON, stated, "Now that I know what to expect, I would bring a couple of key department managers to next year's conference." "We feel that our first conference was a resounding success and plan to continue to hold them. In fact, we are already looking at potentially holding one in the west in the Spring of 2013," remarked Maury Marks, President and CEO of Quorum Information Technologies.

About Quorum Quorum is a North American company focused on developing, marketing, implementing and supporting its XSellerator product for GM, Isuzu, Chrysler, Hyundai, KIA, Nissan, Subaru, NAPA and Bumper to Bumper dealerships. XSellerator is a dealership and customer management software product that automates, integrates and streamlines every process across departments in a dealership. One of the select North American suppliers under General Motors' IDMS program, Quorum supports 25% of GM's Canadian Dealerships. Quorum is a Microsoft Partner in both Canada and the United States. Quorum Information Technologies Inc. is traded on the Toronto Venture Exchange (TSX-V) under the symbol QIS. For additional information please go to www.QuorumDMS.com.

FOR FURTHER INFORMATION PLEASE CONTACT: Quorum Information Technologies Mark Allen 403-777-0036 AllenM@QuorumDMS.com www.QuorumDMS.com SOURCE: Quorum Information Technologies Inc.

[ Back To Contact Center Solutions Homepage's Homepage ]



Related Contact Center Solutions Articles

FOLLOW US

Contact Center Solutions Glossary of Terms

Featured Whitepaper

    Microsoft® Lync® in the Contact Center: Integrating with Customer Interaction Center™ to Provide a Barrier‐free Customer Experience To implement contact center functionality, organizations using Microsoft Lync Server 2010 can follow the unified communications blueprint of open standards interoperability and integrate to a contact center solution of their choice. Customer Interaction Center (CIC) from Interactive Intelligence is a proven best of breed contact center solution that merits consideration ...

Featured Success Story

    Contact Center Solutions Featured Success Story
    Interactive Intelligence all-in-one IP communications software suite integrated with Microsoft Lync helps Bentley save $200,000 annually.

Featured Product Demo

    Contact Center Solutions Interaction Analyzer™
    Interaction Analyzer™
    Real-time word and phrase spotting. Alerting. Analytics. Scoring. Coaching. Watch how Interaction Analyzer turns every moment, of every past and present call, into data that lets you deliver an exceptional customer experience.

Featured Resources