[December 06, 2012]

Broadvox Provides Robust SIP Trunking Failover Options for Business Continuity

Today Broadvox (News - Alert), a leading provider of VoIP, SIP Trunking and Hosted Voice Solutions, published a new article, Business Continuity with SIP Trunking. This educational tool outlines the unique options Broadvox provides for failover with their SIP Trunking services in order to ensure business continuity.

Broadvox has been a worldwide leader in SIP Trunking since 2001. Over the years, experience serving a discerning wholesale clientele of over 300 telecommunications carriers and 400 value added resellers has helped Broadvox understand the need to keep communications up and running despite interruptions to voice and data services. Whether the outage is caused by unexpected call spikes, power outages, PBX (News - Alert) failures, loss of connectivity, human error or natural disasters, businesses need a way to seamlessly stay up and available their customers.

To address this need, Broadvox offers customers the choice of four failover options. SIP Trunking failover solutions can be separated into two categories: Call Forwarding and IP Address Forwarding. Call Forwarding allows for individual DIDs (direct inward dial phone numbers) to be redirected to a spcific corresponding phone number or have all calls to any DID on the trunk redirect to a prioritized list of numbers. Call Forwarding is the most popular choice as it is the easiest option to implement and works for both single and multi-location businesses. IP Address Forwarding, on the other hand, requires an additional PBX in a different physical location, and is therefore most likely to be implemented by businesses with multiple locations.

"Business continuity solutions are an inexpensive and cost effective way to proactively keep your business running despite service interruptions caused by natural disaster, mechanical failure or human error," said Director of Product Management, Mike Gruszka.

Broadvox ensures optimal performance by managing a multi-redundant voice-optimized IP network for exceptional reliability, security, and quality of service. And, with Broadvox SIP Trunking, businesses can maximize savings by choosing from three flexible calling plans which can be customized with add-on features - such as Automatic Failover, enhanced DID with E911 Service, and extra toll-free numbers.

SIP Trunking saves customers up to 70% compared to a traditional PRI or analog phone lines because customers buy only what they need and SIP Trunking is easily scaled. With Broadvox, customers also receive a 5-day installation guarantee and, until December 31, 2012, automatically save 20% when purchasing SIP Trunking. SIP Trunking provides customers with the VoIP connection, the money savings, and the advanced business continuity features traditional phone systems cannot provide.

About Broadvox

Broadvox is a worldwide leader in providing customized integrated managed VoIP communication and collaboration solutions to support SMB, Enterprise and Carrier customers. It has deployed one of the largest, full-featured global VoIP networks and is trusted by over 300 telecommunications carriers, ASPs, ISPs and more than 10,000 businesses and 4,000 partners nationwide. Broadvox delivers SIP Trunking, SIP origination and termination services, broadband and award-winning hosted Unified Communications (News - Alert) as a Service (UCaaS) to support today's multi-device business access needs. Broadvox is headquartered in Dallas, Texas. For more information, visit www.broadvox.com.

Photos/Multimedia Gallery Available: http://www.businesswire.com/multimedia/home/20121206006287/en/

[ Back To Contact Center Solutions Homepage's Homepage ]