Industry News

TMCNet:  Voicent Launches Call Center Business Channel on TMCnet

[December 05, 2012]

Voicent Launches Call Center Business Channel on TMCnet

TMCnet News
Norwalk, CT - 12/5/12 - TMC (News - Alert), a global, integrated media company helping clients build communities in print, in person and online, announced today that the Call Center Business channel, sponsored by Voicent, has been launched as the newest addition to the TMCnet Online Community program. 

The Call Center Business Channel is designed for decision-makers seeking to maximize the efficiency, effectiveness and profitability of Call Center businesses or departmental operations. Visitors to the Call Center Business Channel can find valuable resources such as feature articles, industry news and white papers on effective strategies, tactics, tools and best practices.
The Call Center Business channel can be found at:
'Voicent is proud to join forces with TMC, the leader of communications and technology media,' commented Jerry Scharf, marketing director at Voicent. 'TMCnet is known for providing exceptional editorial leadership and original technology news reporting. We're thrilled to sponsor this forum where people can learn more about Call Center Business technology and best practices.'
 'TMCnet welcomes Voicent's Call Center Business channel into our Online Community program,' stated TMC President Dave Rodriguez (News - Alert). 'Voicent is a well-respected call center communications provider that shares our vision of advancing new technologies. Our Online Community program is a powerful Community-building vehicle assisting our partners in building their brands, while contributing to the vast array of valuable content which drives traffic to TMCnet, the most-visited communications and technology Website in the world.'
TMCnet is the leading website for communications and technology professionals. TMCnet is visited by 1.5 million unique monthly visitors and generates more than 60 million page views every month, according to Webtrends.
For more information about TMC, visit
About Voicent
Headquartered in Mountain View, Calif., Voicent is dedicated to developing affordable, easy-to-use communication software that helps people, businesses and communities share information, exchange ideas and build strong, valuable relationships
For more than a decade, Voicent has provided powerful, highly scalable communication tools for clients ranging from enterprise call centers to small- and medium-sized businesses and nonprofit organizations. The company has put a special emphasis on helping customers exploit the tremendous cost-saving and competitive advantages that Voice over Internet Protocol (VoIP) and other technologies have brought to call centers.
About TMCnet Online Communities

TMCnet Online Communities are news-generated, content-rich sites that position companies as leading 'go-to resource' for communications and technology related topics. TMC has been building Online Communities for  more than 10 years, and continue to be the market leader at developing these successful communities for clients. To learn more about the Online Community program, please contact client services or call 203-852-6800. You can also visit us online at
About TMC
TMC is celebrating its 40th anniversary as a global, integrated media company that helps clients build communities in print, in person, and online.TMC publishes the TMC's CUSTOMER Magazine (formerly Customer Interaction Solutions), INTERNET TELEPHONY, Next Gen Mobility, and Cloud Computing magazines., which is read by 1.5 million unique visitors each month, is the leading source of news and articles for the communications and technology industries. TMC is the producer of ITEXPO, the world's leading B2B communications event. In addition, TMC runs multiple industry events:  WebRTC; Cloud4SMB Expo; CVx (ChannelVision Expo); DevCon5; HTML5 Summit; LatinComm Conference & Expo; M2M Evolution Conference & Expo; Mobility Tech Conference & Expo; MSPAlliance MSPWorld; StartupCamp; Video World Conference & Expo and more.
For more information about TMC, visit
TMC Contact
Jamie Epstein
Web Editor
Tel: 203-852-6800 *158
Fax: 203-853-2845

Voicent Contact
Jerry Scharf
Director of Marketing
Tel:  408-260-5811 (West Coast); 610-360-0482 (East Coast)
Fax: 1-888-522-1098

Edited by Braden Becker

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