Hewden ERP and CRM solution goes "live" with m-hance; Multi-million pound project roll-out one of the largest business software implementations in recent times with over 950 users
(M2 PressWIRE Via Acquire Media NewsEdge) Hewden, the UK's largest multi-product hire specialist, has successfully implemented its business wide enterprise resource planning (ERP) project with leading business software solutions provider, m-hance.
Hewden selected an integrated ERP and CRM software solution from m-hance in order to increase organisational efficiency and support the business's plans for growth. The latest phase of Hewden's multi-million pound project represents one of the biggest UK Microsoft Dynamics AX implementations in recent times with over 800 core users and a further 150 CRM users.
Darren Woods, CFO and Project Sponsor at Hewden, comments, "We have ambitious growth plans and the success of this project is a key enabler. We were clear from the outset that we wanted a system which would help us deliver an improved customer service, and one which our employees would find easy to use. Given these requirements we decided to invest in m-hance's flexible, scalable and user-friendly MS Dynamics solution."
Hewden's business transformation project is currently progressing smoothly and will see the company replace its outdated and bespoke systems before year end.
Woods continues, "This latest investment underlines our commitment to working closely with m-hance in order to support the continued and future growth of our business. By replacing inefficient standalone systems, we will gain real-time visibility of management information and a single version of the truth in relation to our customers and financial data giving us more meaningful information that we can act on." Woods adds, "The user-friendliness of m-hance's solution will transform the efficiency of our 1,000 employees and help to remove many of the obstacles they currently face in their day-to-day jobs. This will free them up to provide further value to our customers."
About Hewden www.hewden.co.uk
Hewden is the leading multi-product national hire specialist with a focus on delivering customer service through quality, safety, sustainability and reliability. With a head office based in Manchester Hewden operates through a nationwide depot network uniquely positioned to provide rapid deployment of equipment and personnel to meet its clients' most demanding contract requirements. A dedicated team of almost 1,400 equipment rental service professionals complement Hewden's impressive asset base. Its breadth and depth of expertise and vast knowledge and experience enable Hewden to provide its clients with often innovative, always practical and cost-effective solutions to their equipment rental requirements.
About m-hance www.m-hance.com
m-hance is a UK-based company providing innovative and functionally rich business software solutions to 2400 mid-market sized organisations including Innocent Drinks, RFU, Viridor, Millennium Hotels, Make-A-Wish, Hewden and Endsleigh Insurance. m-hance's core solutions offering consists of financial management, CRM, enterprise social networking, SharePoint, HR & Payroll, managed services and software development in a variety of vertical markets including distribution, manufacturing, not-for-profit, professional services and infrastructure.
m-hance has been formed following the acquisitions of Calyx Software, Gyrosoft, Trinity Computer Services and elements of MentecPlus, Touchstone Group and Maxima Holdings plc. m-hance is currently supported by 230 staff from offices in Manchester, London, Loughborough, Dublin, Glasgow and the United States. m-hance also has offshore development capabilities in India.
In September 2012, m-hance was ranked in the Tech Track 100 league table as one of the fastest-growing private technology companies in Britain after achieving record sales growth of over 45%.
Ben Carey, PR Manager
T: 07713 196971
((M2 Communications disclaims all liability for information provided within M2 PressWIRE. Data supplied by named party/parties. Further information on M2 PressWIRE can be obtained at http://www.presswire.net on the world wide web. Inquiries to firstname.lastname@example.org)).
(c) 2012 M2 COMMUNICATIONS
[ Back To Contact Center Solutions's Homepage ]