Economic slowdown hits the Indian PC market, declines by 5.9% [India Business] [Times of India]

(Times of India Via Acquire Media NewsEdge) MUMBAI: The overall personal computer market in India declined in the third quarter of this year as consumer sentiments were hit by a slowing economy. The PC market which totalled nearly 2.9 million units registered a 5.9% fall over the third quarter of last year, according to market research firm Gartner, Inc.

Consumers accounted for 47% of total PC sales in the third quarter of 2012 compared to 55% in the third quarter of 2011, said Vishal Tripathi, principal research analyst at Gartner. This emphasises the fact that despite the festive season and availability of various end user schemes on PCs, the market was impacted by high inflation, global economic uncertainty and limited share of wallet as consumers preferred to spend on other consumer durables, he said.

Mobile PCs, with a 23% year on year increase, helped drive overall market growth. Lenovo retained its number one position while Acer was at the second position with a 15.7% share an increase of almost 5% from last year. HP's PC shipments grew 10% while Dell , on the other hand, saw a decline of 22% compared to the third quarter of 2011 in its sales. Multinational brands contributed to more than half of the total PC shipments in the first quarter of 2012, with shipments from Acer, Dell, HP and Lenovo representing 60.6% of the market . Local vendor HCL's PC market share dropped to 3.4% ias it experienced a 43% year-on-year decline from the third quarter of 2011.

(c) 2012 Bennett, Coleman & Company Limited

[ Back To Contact Center Solutions Homepage's Homepage ]

Related Contact Center Solutions Articles

MetricNet Publishes 4 New Australian Benchmarks for IT Support, Contact Centres
[ Read More ]
05/21/2013

Liverpool Bosch Contact Center Hopes for Threefold Expansion by Year End
[ Read More ]
05/03/2013

Bunchball Unveils Augmented Gamification Tools for Jive Platform
[ Read More ]
04/08/2013

Teleperformance Earns the Multimedia Contact Center Award
[ Read More ]
03/19/2013

Shangri-La Unveils Customer Contact Center in China
[ Read More ]
03/13/2013

B. Braun Uses NextiraOne for UC and Contact Center Support
[ Read More ]
03/12/2013

Contact Centre Australia Generates Job Growth in Wellington, New Zealand
[ Read More ]
03/04/2013

[ View all Contact Center Solutions Articles ]

Contact Center Solutions Glossary of Terms

A B C D E F G H I J K L M N O

Featured Whitepaper

Microsoft® Lync® in the Contact Center: Integrating with Customer Interaction Center™ to Provide a Barrierâ€free Customer Experience To implement contact center functionality, organizations using Microsoft Lync Server 2010 can follow the unified communications blueprint of open standards interoperability and integrate to a contact center solution of their choice. Customer Interaction Center (CIC) from Interactive Intelligence is a proven best of breed contact center solution that merits consideration ...

Featured Success Story

Interactive Intelligence all-in-one IP communications software suite integrated with Microsoft Lync helps Bentley save $200,000 annually.

Featured Product Demo

Contact Center Solutions Interaction Analyzer™

Interaction Analyzer™
Real-time word and phrase spotting. Alerting. Analytics. Scoring. Coaching. Watch how Interaction Analyzer turns every moment, of every past and present call, into data that lets you deliver an exceptional customer experience.