CallFire Announces IVR Webinar to Create Navigable Polls and Complex Phone Trees
Nov 28, 2012 (PRWeb.com via COMTEX) --
Business and political IVRs require not only scalability, but instant adaptability and instant access to data. Phone trees like these must provide real-time interaction, accountability, and often, even text-to-speech personalization. Attendees of the IVR webinar will learn how to use CallFire's IVR platform to greet customers with a virtual receptionist, ask questions, collect responses, exchange information with its servers and databases, and intelligently route calls. Register for the webinar here.
In today's fast-moving political landscape, a campaign manager suddenly needs to get poll results from several million voters. A national corporation needs to rapidly collect incoming information from customers with completely different profiles. Another corporation needs immediate access to legally-binding recorded liability releases from its delivery drivers.
CallFire, an Inc. 500 company, will demonstrate its flexible IVR solutions that have served thousands of customers--in the political realm, with loyalty programs, for inbound and outbound voting campaigns, and in even more enterprise-level applications.
Our IVR Senior Designer, Bill Hughes will demonstrate how to use CallFire XML to build rich phone trees and virtual receptionist applications. Bill has built thousands of IVR solutions for organizations of all sizes.
What attendees will learn:
How to build navigable polls and surveys
Ways in which personalization, including text-to-speech, offers tremendous IVR scalability
How IVRs can collect instant feedback from customers
How IVR scripts can adapt based on a customer's input
How to design rich phone applications with CallFire XML
CallFire's IVR platform allows an organization to quickly build phone trees as simple or advanced as it wants. CallFire's text-to-speech functionality allows a business to make highly personalized outbound calls. You don't have to be a web developer to utilize IVR technology. With the easy-to-use IVR designer just about anyone can build anything from an outbound survey, to a virtual to route calls within an office.
CallFire is a Text and Voice platform that helps businesses reach customers, drive revenue and increase sales. We make telephone messaging simple. CallFire products include Business Text Messaging, Voice Broadcast, Toll Free Numbers, Local Phone Numbers, Call Tracking, IVR, Power Dialing for agents and more. Call analytics enable our 50,000 users to reach customers more often using text marketing, virtual receptionist, autodialer and mobile messaging. To learn more about how to Grow your Business, visit http://www.CallFire.com.
Read the full story at http://www.prweb.com/releases/2012/11/prweb10157457.htm
[ Back To Contact Center Solutions Homepage's Homepage ]