Contact Center Solutions Industry News

TMCNet:  Protech to Deploy Cloud-based AMS for Six New Associations

[November 27, 2012]

Protech to Deploy Cloud-based AMS for Six New Associations

COLUMBIA, Md. --(Business Wire)--

Protech Associates, Inc. (Protech), the world's first and leading provider of cloud-based association management software (AMS) powered by Microsoft (News - Alert) Dynamics® CRM, today announced the addition of six new clients to its rapidly growing customer base. Each of these new clients will be deploying Protech Cloud Business Solutions (PCBS) powered by Microsoft Dynamics CRM 2011. Protech will be exhibiting its PCBS at booth 320 at the Center for Association Leadership's (ASAE) Technology Conference & Expo on Dec. 5-6, 2012, at the Walter E. Washington Convention Center in Washington, D.C.

New Protech Cloud Business Solutions Customers:

  • Association of Performing Arts Presenters (APAP)
  • BMW Motorcycle Owners of America (BMW MOA)
  • National Academic Advising Association (NACADA)
  • Council for Responsible Nutrition (CRN)
  • Water Quality Association (WQA)
  • Children and Adults with Attention-Deficit/Hyperactivity Disorder (CHADD)

Protech Cloud Business Solutions' four software applications (UX Online, MX Online, SX Online and LX Online) seamlessly integrate together and with leading third-party applications including accounting, email marketing, social networking, trade show management and content management systems to increase value and meet the diverse needs of member-based organizations. Backed by enterprise-level security at the third largest data center in the United States, with a 99.9 percent uptime gurantee and an inherent disaster recovery and business continuity plan, Protech's cloud-based association management software is powered by Microsoft's vision and commitment to innovation through the Microsoft Dynamics CRM xRM platform, and supported by Protech's success in serving Associations for over 25 years through deep technical and industry expertise.

Brian Bruffey, CEO, Protech, said, "We are thrilled to welcome our new association customers into the Protech family. At Protech, we know a positive member experience is the key to ensuring renewals and growing recurring revenue streams. We look forward to helping these associations create exceptional online member experiences, engage staff with world-class database tools to improve efficiency, elevate leadership experiences with the ability to make data-driven decisions, and deliver collaborative social experiences through the use of Protech Cloud Business Solutions."

Related Links

To learn more about creating exceptional online member experiences, download Protech's free eBook, "4 Steps to Creating Exceptional Member Experiences: Mapping your Member's Journey": www.protechassociates.com/protech-download-ebook.aspx.

For more information about Protech: www.protechassociates.com.

About Protech Associates, Inc.

Protech Associates, Inc. is the world's first and leading provider of cloud-based association management software (AMS) powered by Microsoft Dynamics® CRM. Founded in 1984, Protech combines deep industry expertise and the technical knowledge of numerous on-staff Microsoft Certified Professionals to deliver a robust, easy-to-use, cloud-based AMS that is Certified for Microsoft Dynamics, with enterprise-level security, a built-in disaster recovery plan, and a 99.9 percent uptime guarantee. Headquartered in Colombia, Md., the company has been named to the Microsoft President's Club multiple times, received the Microsoft Distinction in Marketing Award twice, is a Microsoft partner with a Gold Competency in CRM, and partners with technology leaders including CenturyLink, Cetrom, Melissa Data, PayPal (News - Alert), and ExactTarget. For more information, visit www.protechassociates.com or join the conversation on LinkedIn, Twitter, or Facebook.


[ Back To Contact Center Solutions Homepage's Homepage ]



Related Contact Center Solutions Articles

FOLLOW US

Contact Center Solutions Glossary of Terms

Featured Whitepaper

    Microsoft® Lync® in the Contact Center: Integrating with Customer Interaction Center™ to Provide a Barrier‐free Customer Experience To implement contact center functionality, organizations using Microsoft Lync Server 2010 can follow the unified communications blueprint of open standards interoperability and integrate to a contact center solution of their choice. Customer Interaction Center (CIC) from Interactive Intelligence is a proven best of breed contact center solution that merits consideration ...

Featured Success Story

    Contact Center Solutions Featured Success Story
    Interactive Intelligence all-in-one IP communications software suite integrated with Microsoft Lync helps Bentley save $200,000 annually.

Featured Product Demo

    Contact Center Solutions Interaction Analyzer™
    Interaction Analyzer™
    Real-time word and phrase spotting. Alerting. Analytics. Scoring. Coaching. Watch how Interaction Analyzer turns every moment, of every past and present call, into data that lets you deliver an exceptional customer experience.

Featured Resources