Contact Center Solutions Industry News

TMCNet:  InfoGrow Extends Dynamics CRM with Act-On Software's Marketing Automation

[November 26, 2012]

InfoGrow Extends Dynamics CRM with Act-On Software's Marketing Automation

CUYAHOGA FALLS, Ohio --(Business Wire)--

The InfoGrow Corporation is partnering with Act-On Software, combining the power of a prospect/customer database with marketing automation. The combo package for Sales & Marketing offers the strength of Microsoft's (News - Alert) CRM (Customer Relationship Management) for lead management side-by-side with lead nurturing.

"With marketing automation, drip marketing nurtures prospects until they are qualified leads, allowing sales reps to spend their time more effectively," states InfoGrow's President, Bob Sullivan. He adds, "Dynamics CRM and Act-On together provide Microsoft CRM customers with the ability to build and measure campaigns and better understand their marketing investment."

Act-On is designed to automatically push out messages with lead behaviors and tailor messages accordingly, always staying relevant and fresh, scoring leads and bringing out the best ones for sales reps to call on. Commenting on the package's fantastic easy use, Heather Ardelean, director of marketing at InfoGrow, says, "Setting up automated programs, building landing pages, monitoring web traffic, and behavioral scoring, smplify daily marketing tasks."

About Act-On Software

Act-On Software's cloud-based marketing automation platform is quickly forming the foundation of successful marketing campaigns everywhere -- from small, simple and direct, to complex globally implemented programs. Act-On's technology features an Instant-On™ database for accelerated campaign implementation; an easy, highly intuitive user interface; and a comprehensive, feature-rich solution set. This includes a best-in-class email engine with one-click integration to leading web conferencing and CRM solutions; tools for website visitor tracking, lead scoring, lead nurturing, and social media prospecting; design tools for web forms, landing pages, and emails; and more. Act-On, the world's fastest-growing marketing-automation company, is headquartered in Beaverton, Oregon, with offices in Roseville and Menlo Park, California. To learn more, please visit http://www.act-on.com.

About InfoGrow

The InfoGrow Corporation, Cuyahoga Falls, Ohio, has a proven track record in helping companies accelerate their sales and marketing effectiveness through making better decisions. With 23 successful years of experience in CRM, lead management, business intelligence, mapping, and B2B market analytics, InfoGrow helps clients identify their best prospects, discover missed opportunities, focus reps on the most profitable accounts, and reduce marketing waste. InfoGrow is a Microsoft Partner, focused on Dynamics CRM and Bing Maps application development, and is an ESRI (News - Alert) partner. InfoGrow often provides hosting services for sales and marketing solutions. Learn more at http://www.InfoGrowCorp.com or call 800-897-9807.


[ Back To Contact Center Solutions Homepage's Homepage ]



Related Contact Center Solutions Articles

FOLLOW US

Contact Center Solutions Glossary of Terms

Featured Whitepaper

    Microsoft® Lync® in the Contact Center: Integrating with Customer Interaction Center™ to Provide a Barrier‐free Customer Experience To implement contact center functionality, organizations using Microsoft Lync Server 2010 can follow the unified communications blueprint of open standards interoperability and integrate to a contact center solution of their choice. Customer Interaction Center (CIC) from Interactive Intelligence is a proven best of breed contact center solution that merits consideration ...

Featured Success Story

    Contact Center Solutions Featured Success Story
    Interactive Intelligence all-in-one IP communications software suite integrated with Microsoft Lync helps Bentley save $200,000 annually.

Featured Product Demo

    Contact Center Solutions Interaction Analyzer™
    Interaction Analyzer™
    Real-time word and phrase spotting. Alerting. Analytics. Scoring. Coaching. Watch how Interaction Analyzer turns every moment, of every past and present call, into data that lets you deliver an exceptional customer experience.

Featured Resources