Contact Center Solutions Industry News

TMCNet: Computer-Based Fax Markets - Forecasts to 2016

[November 20, 2012]

Computer-Based Fax Markets - Forecasts to 2016

Nov 20, 2012 (M2 PRESSWIRE via COMTEX) -- Research and Markets (http://www.researchandmarkets.com/research/kd5rhm/computerbased) has announced the addition of the "Computer-Based Fax Markets, 2011-2016" report to their offering.

Davidson Consulting has published its latest market research report on computer-based fax. The report predicts that the market will grow from $385 million in 2011 to $700 million in 2016, a 12.1% CAGR (compound annual growth rate). This fast growth will be driven by the rise of fax over Internet protocol (FoIP) servers, the emergence of production fax as a key market segment, businesses connecting multifunction peripherals (MFPs) to fax servers, and the fact that many businesses will continue to support traditional TDM (time-division multiplexing) rather than move to FoIP.

The 95-page report analyzes key characteristics of the computer-fax market production fax versus desktop fax usage, inbound routing methods used, and environments to which fax servers interface. The report also analyzes fax board use by FoIP versus TDM and by how many boards were sold with fax servers and how many with Internet fax services. Open Text was the overall leader.

The report also profiles 44 fax server vendors and 7 fax board vendors and provides market shares for fax servers, IP fax servers, production fax, regional fax servers, fax boards, fax boards in the US and Europe, and regional fax servers. Open Text was the overall leader. The report also provides forecasts for 10 different aspects of the computer-based fax industry.

For more information visit http://www.researchandmarkets.com/research/kd5rhm/computerbased CONTACT: Research and Markets, Laura Wood, Senior Manager.

press@researchandmarkets.com Fax from USA: 646-607-1907 Fax from rest of the world: +353-1-481-1716 Sector: Computing and Technology (http://www.researchandmarkets.com/categories.asp cat_id=4&campaign_id=kd5rhm) ((M2 Communications disclaims all liability for information provided within M2 PressWIRE. Data supplied by named party/parties. Further information on M2 PressWIRE can be obtained at http://www.presswire.net on the world wide web. Inquiries to info@m2.com.

[ Back To Contact Center Solutions Homepage's Homepage ]


Related Contact Center Solutions Articles
[ View all Contact Center Solutions Articles ]

FOLLOW US

Contact Center Solutions Glossary of Terms

Featured Whitepaper

    Microsoft® Lync® in the Contact Center: Integrating with Customer Interaction Center™ to Provide a Barrier‐free Customer Experience To implement contact center functionality, organizations using Microsoft Lync Server 2010 can follow the unified communications blueprint of open standards interoperability and integrate to a contact center solution of their choice. Customer Interaction Center (CIC) from Interactive Intelligence is a proven best of breed contact center solution that merits consideration ...

Featured Success Story

    Contact Center Solutions Featured Success Story
    Interactive Intelligence all-in-one IP communications software suite integrated with Microsoft Lync helps Bentley save $200,000 annually.

Featured Product Demo

    Contact Center Solutions Interaction Analyzer™
    Interaction Analyzer™
    Real-time word and phrase spotting. Alerting. Analytics. Scoring. Coaching. Watch how Interaction Analyzer turns every moment, of every past and present call, into data that lets you deliver an exceptional customer experience.

Featured Resources

Ask the Expert

Press Releases