Contact Center Solutions Industry News

TMCNet:  Kronos is the Clear Leader in Global Workforce Management

[November 12, 2012]

Kronos is the Clear Leader in Global Workforce Management

LAS VEGAS --(Business Wire)--

Best Buy (News - Alert) in Mexico; CBS Interactive in China; Copa Airlines in Latin America; Genpact in India, Philippines, and U.S.; New Look in the U.K., Ireland, France, and Belgium; Renault-Nissan Automotive India, the India subsidiary of Renault-Nissan; Supermercados Peruanos, the second-largest supermarket and hypermarket chain in Peru; Takshasila Healthcare, a joint venture between Kirloskar, Secom, and Toyota Tsusho of Japan; and the University College London Hospitals NHS Foundation Trust (UCLH) recently joined thousands of Kronos Incorporated customers across 100 countries that use Kronos (News - Alert) solutions to control labor costs, minimize compliance risk, and improve workforce productivity.

News Facts

  • According to IMS Research, Kronos - the world leader in workforce management - increased its global market share more than any other workforce management company in 2012. Supporting Kronos' global growth are double-digit, year-over-year international product bookings growth; strong demand from locally owned and multinational businesses; and a fast-growing international partner ecosystem.
  • Many locally owned businesses are struggling to attract and retain skilled workers in the face of growing global competition. And variations in work rules, languages, and currencies force multinational organizations to deploy systems from multiple vendors or rely on expensive, error-prone custom coding. Kronos addresses these challenges with innovative solutions and worldwide staff, offering a comprehensive view of labor costs and other critical labor data on a global basis.
  • Kronos also continues to extend its global reach through a robust partner network. In 2012, Kronos established agreements with channel partners and resellers such as Capgemini (News - Alert) in China; Health Matrix Corporation and OCSHI in the Middle East; and Qimpro in India.
  • Integration of the company's recent acquisition of U.K.-based SMART Computer Holdings and its Spanish Affiliate SMART Human Logistics is going smoothly in support of an aggressive international growth strategy. As a result of the acquisition, Kronos now offers the leading workforce management solution for National Health Service (NHS) organizations in the U.K., and also has a physical presence in Spain.
  • Long-standing Kronos multinational customers that have optimized workforce management practices with Kronos include industry leaders such as: ARAMARK, a global leader in providing award-winning professional services; IKEA, the world's leading home furnishings company; Kellogg Company, the world's leading producer of cereal and a leading producer of convenience foods; McDermott International, a leading global engineering and construction company; Meritor, Inc., a leading global supplier of drivetrain, mobility, braking, and aftermarket solutions for commercial vehicle and industrial markets; NESTLÉ, the world's foremost nutrition, health, and wellness company; and Sabre (News - Alert) Holdings, a global leader in travel technology.
  • Local businesses also optimize their workforce management practices with Kronos, including: Arca (News - Alert) Continental SAB de CV, the second-largest Coca-Cola bottler in Latin America, European Care Group, a leading independent provider of health and social care in the U.K., Gala Bingo, the U.K.'s leading bingo operator, PepsiCo Foods México, a food and snack business, PVR Cinemas, one of the leading motion picture exhibitors in India, Sainsbury's, a leading food retailer with more than 150,000 colleagues across more than 1,000 sites in the U.K., SEHA (Abu Dhabi Health Services Company), an independent public joint stock company founded to manage the curative activities of the public hospitals and clinics of the Emirate of Abu Dhabi; and The Co-Operative Group, a British consumer cooperative with a diverse range of retail businesses.

Supporting Quotes

  • Dick Cahill, general manager of international, Kronos
    "Global demand for Kronos emphasizes two things. First, the growing global workforce is becoming more complex to manage without sophisticated tools. Second, organizations across the world want solutions that are easy to use and easy to own. Be it a retailer in China, a healthcare operator in the Middle East, or a manufacturer in the U.K., users today want innovative solutions that work. And that's exactly what Kronos delivers."
  • The World Market for Workforce Management Solutions - 2012 Edition, IMS Research
    "Kronos was found to have increased its market share more than any other workforce management company in 2012, further solidifying its position as the leading supplier of workforce management solutions in the world."

Supporting Resources

  • This announcement was made from KronosWorks, the world's largest workforce information exchange. KronosWorks is taking place this week in Las Vegas.
  • See live updates and join the conversation by using #KronosWorks12 on Twitter.
  • Connect with Kronos via Facebook, Twitter, Google+, LinkedIn, and YouTube.
  • Subscribe to our workforce management blogs.
  • Take a look at the lighter side of workforce management in our Time Well Spent cartoons.

About Kronos Incorporated

Kronos is the global leader in delivering workforce management solutions in the cloud. Tens of thousands of organizations in more than 100 countries - including more than half of the Fortune 1000® - use Kronos to control labor costs, minimize compliance risk, and improve workforce productivity. Learn more about Kronos industry-specific time and attendance, scheduling, absence management, HR and payroll, hiring, and labor analytics applications at www.kronos.com. Kronos: Workforce Innovation That Works.

© 2012 Kronos Incorporated. All rights reserved. Kronos is a registered trademark and KronosWorks is a trademark of Kronos Incorporated or a related company. All other trademarks are property of their respective owners.


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