|[October 16, 2012]
Liberty Global's UPC Deploys Jungo Panorama to Enable Remote Management of Horizon Platform
AMSTERDAM --(Business Wire)--
BBWF, 16-18 October 2012 - Jungo, now part of Cisco (News - Alert), a leading
provider of gateway and remote management solutions for home broadband
service offerings, today announced that its Panorama remote management
system has been successfully deployed by UPC in the Netherlands, a
subsidiary of Liberty Global (News - Alert), the leading international cable operator,
with the launch of the Horizon platform.
Jungo's Panorama is a TR-069 remote management system and customer
support representative application that will enable UPC to manage the
digital home in its entirety.
Panorama provides service providers with the tools they need to
control gateways, set-top boxes, "second screens" and other CPE as
well as broadband voice data and video services. The result is better
customer service and operational excellence, reducing costs and churn
and extending the service providers' visibility into the subscriber
Panorama presents customer support representatives with meaningful
data in a friendly user interface, negating the need to browse through
device data models with hundreds of parameters. It aids them in
identifying and resolving problems, based on real-life experience.
Panorama offers an intuitive top-down view, comprehensive information
on the user environment, root cause analysis and a customizable
Together with NDS' MediaHighway® middleware, the
functionality of Panorama extends beyond the standard TR-069 data
model, enabling better and faster fault discovery, analysis and
resolution through the Horizon multimedia home gateway.
Gerrit Goedkoop, Vice President Customer Care, Liberty Global
"Jungo's Panorama has shown to be a fantastic addition to the Horizon
platform, enabling us to effectively manage the Horizon Gateway (News - Alert)." He
continued "Panorama enables our customer support teams to identify
real-life user issues in real time, and with the simplicity and
effectiveness of the user interface resolve their issues in a faster and
more effective way."
Eran Rom (News - Alert), Chief Executive Officer, Jungo, now part of Cisco
"Panorama is a unique solution designed to manage the entire digital
home. Liberty Global is a strategic partner for us and its selection of
Jungo demonstrates that we are able to scale our solution to offer a
whole home management to any operator, regardles of size or market."
Jungo, now part of Cisco, is a leading provider of software products and
solutions that power residential broadband service offerings and
connectivity solutions. Our residential broadband products enable 40
million of the world's residential gateways. Our connected home,
application framework and remote management solutions let service
providers easily launch value-added broadband services and manage and
monitor their delivery. Jungo's unique home broadband offerings enable
service providers to accelerate the introduction of a variety of
innovative, revenue generating digital home services, while enhancing
their competitive edge and reducing operational costs.
Jungo's connectivity solutions division offers extensive connectivity
software solutions for USB and PCI (News - Alert), including WinDriver™, a driver
development toolkit that enables developers to quickly create custom
device drivers that can run on a multitude of operating systems without
modification, and USBware™, a complete, high-quality embedded USB
software protocol stack, allowing device manufacturers to easily
incorporate standard USB OTG/Host/Device connectivity in their designs.
Jungo is now part of Cisco. See www.cisco.com/go/nds
for more information.
Cisco (NASDAQ: CSCO) is the worldwide leader in networking that
transforms how people connect, communicate and collaborate. Information
about Cisco can be found at http://www.cisco.com.
For ongoing news, please go to http://newsroom.cisco.com.
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