Contact Center Solutions Industry News

TMCNet:  Hughes Europe gets 10-year contract for broadband satellite network services

[October 10, 2012]

Hughes Europe gets 10-year contract for broadband satellite network services

Oct 10, 2012 (TELECOMWORLDWIRE via COMTEX) -- Hughes Europe, the European subsidiary of the leader in satellite broadband solutions and EchoStar Corp. (NASDAQ: SATS) subsidiary Hughes Network Systems, LLC (Hughes) announced that it has been awarded a contract by Emtele, a specialist value-added reseller in global machine-to-machine solutions for remote monitoring, to supply high availability satellite connectivity services as part of a ten-year Smart Grid project for Finnish energy giant, Elenia.

Based on the contract, Hughes Europe and Emtele have together now successfully implemented the Smart Grid solution and it has been fully taken into production by Elenia.

At the heart of the solution is Emtele's broadband FieldCom network service, which utilizes the very robust Hughes HN System platform and related satellite services for nationwide coverage, providing high availability connectivity to all electric distribution substations that are without access to reliable terrestrial networks. The high service level agreement is essential to achieve Elenia's very strict requirements for connection service availability and quality because electric distribution is a national, critical infrastructure.

The communication network will enable Elenia to remotely monitor more than a thousand unmanned energy substations and other sites throughout Finland for the purposes of electric distribution remote management, including both security and maintenance.

Elenia Verkko Oy operates in more than one hundred municipalities in the centre of Finland in Tavastia, Pirkanmaa, Central Finland and Ostrobothnia, distributing electricity to its 408,000 customers. Elenia is responsible for network maintenance and is building new network and electricity connections with its local business partners. As a pioneer in smart electricity networks, Elenia has integrated power distribution and data systems into a comprehensive smart electricity distribution grid that provides and applies information in real time. To improve the reliability of power distribution, Elenia is using underground lines in all network construction. For additional information, visit www.elenia.fi.

Comments on this story may be sent to tww.feedback@m2.com

[ Back To Contact Center Solutions Homepage's Homepage ]



Related Contact Center Solutions Articles

FOLLOW US

Contact Center Solutions Glossary of Terms

Featured Whitepaper

    Microsoft® Lync® in the Contact Center: Integrating with Customer Interaction Center™ to Provide a Barrier‐free Customer Experience To implement contact center functionality, organizations using Microsoft Lync Server 2010 can follow the unified communications blueprint of open standards interoperability and integrate to a contact center solution of their choice. Customer Interaction Center (CIC) from Interactive Intelligence is a proven best of breed contact center solution that merits consideration ...

Featured Success Story

    Contact Center Solutions Featured Success Story
    Interactive Intelligence all-in-one IP communications software suite integrated with Microsoft Lync helps Bentley save $200,000 annually.

Featured Product Demo

    Contact Center Solutions Interaction Analyzer™
    Interaction Analyzer™
    Real-time word and phrase spotting. Alerting. Analytics. Scoring. Coaching. Watch how Interaction Analyzer turns every moment, of every past and present call, into data that lets you deliver an exceptional customer experience.

Featured Resources