Contact Center Solutions Industry News

TMCNet:  Siemens Smart Grid and Utilicase Announce Strategic Agreement for Smart Asset Management

[October 08, 2012]

Siemens Smart Grid and Utilicase Announce Strategic Agreement for Smart Asset Management

MINNETONKA, Minn. --(Business Wire)--

Siemens (News - Alert) Smart Grid Division and Utilicase have entered into a collaboration agreement to offer a combined solution linking Smart Grid functionality with Enterprise Asset Management for the North America market. This agreement will allow utility customers to integrate their latest Smart Grid investments in asset performance assessment, operations with maintenance and capital investment strategies. This will enable utilities to better manage data analytics and will deliver a holistic view of present grid reliability as well as provide opportunities to optimize the investment in enhanced reliability in the future.

"As consumers look for ways to better manage their energy consumption, this solution will help utilities better utilize internal resources to improve grid dependability for their customers," said Thierry Godart, President of Siemens Smart Grid Division North America.

The combined solution will be modular and capable of being phased in over a multi year period. This approach allows the customer to assure that benefits are realized incrementally over time while minimizing implementation risk and business process disruption.

"The goal is not to replace the investment made by utilities recently in enterprise asset management but to leverage the Utilicase EPS-M platform coupled with Siemens asset and operational knowledge to make the existing information actionable and provide critical insight into grid reliability and risk," said Spero Mensah, Chief Executive Officer of Utilicase.

Siemens Smart Grid and Utilicase will be conducting joint presentations to customers over the coming months to introduce the combined solution and its benefits.

The joint agreement is an extension of an existing relationship between Siemens and Utilicase. Both companies hve worked together on past projects to deliver a joint customer solution in Energy Automation.

For additional information on the Siemens Utilicase solution, please contact Barbara Servatius at 404-550-9313 or Barbara.Servatius@UTILICASE.com.

About Siemens

Siemens Infrastructure & Cities Sector, with approximately 87,000 employees worldwide, offers sustainable technologies for metropolitan areas and their infrastructures. Its offerings include complete traffic and transportation systems, intelligent logistics, efficient energy supply, environmentally compatible building technologies, modernization of the way power is transmitted and distributed, and smart consumption of electricity. The sector is comprised of the Rail Systems, Mobility and Logistics, Low and Medium Voltage, Smart Grid and Building Technologies Divisions as well as Osram Sylvania. For more information, visit www.usa.siemens.com/infrastructure-cities.

The Siemens Smart Grid Division supplies products and solutions for intelligent and flexible electrical network infrastructures. To meet growing energy needs, the networks of today and tomorrow must integrate all forms of power generation and ensure bi-directional energy and communication flows. Intelligent networks help make it possible to generate and use power efficiently and on demand. They contribute to the electrification of railroads and also supply industrial enterprises, infrastructure elements and entire cities with electricity. For more information, visit www.usa.siemens.com/smartgrid

About Utilicase

Based in Montreal, Qc Canada, with offices in the United States, UTILICASE has been a solution provider to power utilities since 1994. From lessons learned working with various utilities to help solve asset aging issues, UTILICASE has developed a comprehensive Strategic Asset Management offering. Using UTILICASE EPS-M software products, utilities will be able to mitigate the risks and impacts of aging infrastructure while improving reliability, increasing productivity and holding down costs for maximum Return on Investment. UTILICASE also provides consulting and integration services in SCADA/EMS/DMS and telecom engineering to power utilities. Visit www.utilicase.com for more information.

Photos/Multimedia Gallery Available: http://www.businesswire.com/cgi-bin/mmg.cgi eid=50432880&lang=en


[ Back To Contact Center Solutions Homepage's Homepage ]



Related Contact Center Solutions Articles

FOLLOW US

Contact Center Solutions Glossary of Terms

Featured Whitepaper

    Microsoft® Lync® in the Contact Center: Integrating with Customer Interaction Center™ to Provide a Barrier‐free Customer Experience To implement contact center functionality, organizations using Microsoft Lync Server 2010 can follow the unified communications blueprint of open standards interoperability and integrate to a contact center solution of their choice. Customer Interaction Center (CIC) from Interactive Intelligence is a proven best of breed contact center solution that merits consideration ...

Featured Success Story

    Contact Center Solutions Featured Success Story
    Interactive Intelligence all-in-one IP communications software suite integrated with Microsoft Lync helps Bentley save $200,000 annually.

Featured Product Demo

    Contact Center Solutions Interaction Analyzer™
    Interaction Analyzer™
    Real-time word and phrase spotting. Alerting. Analytics. Scoring. Coaching. Watch how Interaction Analyzer turns every moment, of every past and present call, into data that lets you deliver an exceptional customer experience.

Featured Resources