BIA Releases Major Upgrade to TotalDiscovery.com Legal Hold Solution
NEW YORK, Aug. 21, 2012 /PRNewswire via COMTEX/ --
Business Intelligence Associates, Inc. (BIA), a leader in eDiscovery software and services solutions, today announced the release of a significant upgrade to the legal hold functionality of its cloud-based eDiscovery solution, TotalDiscovery.com.
"We are very excited to release the third generation of the TotalDiscovery.com Legal Hold feature," said Zachary Drummond, BIA Senior Vice President of Product Development, "We've included many new features, significantly enhanced existing features and a streamlined user interface focused directly on user feedback."
Complementing the enhanced Automatic Reminder feature is a new Escalation feature that allows quick and easy escalation to a supervisor if an employee fails to timely acknowledge a notice. New Cross Matter Reporting gives administrators a global overview with new detail of active legal holds across all matters, greatly simplifying multi-matter management.
Another new feature enables legal hold categories and multiple holds per matter, which empowers organizations to deliver targeted legal hold notices that address the specific needs of each legal hold group. For example, one version might talk in terms more meaningful to a sales team, while a slightly tailored version would speak better to the unique needs of an executive team, all managed from a single unified dashboard.
Other enhancements include better status monitoring; a more user friendly audit trail that tracks changes to legal hold notices and related actions over time; an entirely refreshed dashboard that simplifies overall management; and a better user/custodian search feature that allows administrators to more quickly and easily comb through a large list of employees to add, edit or remove from legal holds.
"We recently announced that we made all of the legal hold features in TotalDiscovery.com, completely free," said Brian Schrader, BIA's President. "In a time when too many companies still struggle with the legal hold process, we're thrilled to follow-up on that by announcing the release of our third generation Legal Hold functionality. This further simplifies a once complex process and provides powerful new features, while keeping the feature completely free."
The new generation of the legal hold features within TotalDiscovery.com are available immediately. New users can create accounts directly on the site and issue legal hold notices without hardware to purchase or software to install. Once employees are placed on legal hold, the advanced features of TotalDiscovery.com enable quick and easy data gathering. With a few simple clicks of a mouse, users can gather data from laptops, social media and cloud applications - like Facebook and Salesforce.com. This gathered data can then be quickly analyzed, filtered and exported to any legal document review platform.
About TotalDiscovery.com and BIA
TotalDiscovery.com powered by BIA, was launched in early 2011 as the first cloud-based e-Discovery collection tool available to corporations and law firms. For nearly a decade, BIA has been developing and implementing defensible, technology driven solutions that reduce the costs and risks related to litigation, regulatory compliance and internal audits. BIA offers software complemented by mature professional services in the areas of litigation, digital investigations and electronic policy consulting. In addition to TotalDiscovery.com, which includes Legal Hold and Data Profiler, BIA's products include the DiscoveryBOT(TM) ESI Collection Engine, and Discovery CQ Web-based Custodian Questionnaire. BIA provides software and services to Fortune 1000, Global 2000 companies and Am Law 200 law firms.
Headquartered in New York City, BIA also has offices in San Francisco, Seattle, Washington DC and in Southwest Michigan. BIA maintains digital evidence response units throughout the United States, Europe, Asia, and the Middle East. BIA's unique and positive workplace culture promotes diversity and celebrates the professional skills of each individual. For more information, visit www.biaprotect.com or follow us on Twitter @biaprotect.
SOURCE Business Intelligence Associates, Inc.
[ Back To Contact Center Solutions's Homepage ]