Contact Center Solutions Industry News

TMCNet:  SNL Financial Acquires SwiftKnowledge; Launches SNLBanker

[July 11, 2012]

SNL Financial Acquires SwiftKnowledge; Launches SNLBanker

Jul 11, 2012 (PRWeb.com via COMTEX) -- SNL Financial is pleased to announce its acquisition of SwiftKnowledge, a leading web-based bank reporting and analysis application. The SwiftKnowledge toolset will be integrated with SNL's existing product offering to create the new SNLBanker solution.

"We are extremely excited to be able to bring these two category-defining companies together to create a unique solution demanded by banks everywhere," said John Montgomery, SNL's Director of Financial Institutions. "We have been working together for the past six months and have seen firsthand the potential for this combination to add tremendous value to the banking industry," he continued.

By integrating SwiftKnowledge into the industry's leading data provider, SNL can now offer a single platform for monitoring and analyzing a bank's daily and monthly internal operations as well as external information, such as news, peer data, competitive rate pricing, and demographics.

"SNLBanker significantly streamlines and improves the reporting process by providing a single, secure source for analyzing data critical to a bank's business," noted JP O'Sullivan, SNL's Associate Director of Financial Institutions. "SNLBanker securely integrates data from several internal sources, such as a bank's core processor, general ledger, budget & profitability systems, CRM tools, and other systems to provide the insight needed to proactively manage the bank." "Our business intelligence solution has always been well received by banks, and we are excited about the much broader, more powerful SNLBanker solution that has not previously been available," said Daniel Moloney, Ph.D., President of SwiftKnowledge, LLC. "We are pleased that our existing banking clients will also be able to take advantage of this new solution." For more information on SNLBanker, please contact sales(at)snl(dot)com.

About SNL Financial: SNL Financial is a leading provider of financial information on more than 3,300 public companies and 50,000 private companies in the business sectors critical to the global economy: Banking, Financial Services, Insurance, Real Estate, Energy and Media & Communications. The SNL information service integrates breaking news, comprehensive data and expert analysis into an electronic database available online and updated around the clock. For more information, visit http://www.snl.com.

Read the full story at http://www.prweb.com/releases/2012/7/prweb9689999.htm PRWeb.com

[ Back To Contact Center Solutions Homepage's Homepage ]



Related Contact Center Solutions Articles

FOLLOW US

Contact Center Solutions Glossary of Terms

Featured Whitepaper

    Microsoft® Lync® in the Contact Center: Integrating with Customer Interaction Center™ to Provide a Barrier‐free Customer Experience To implement contact center functionality, organizations using Microsoft Lync Server 2010 can follow the unified communications blueprint of open standards interoperability and integrate to a contact center solution of their choice. Customer Interaction Center (CIC) from Interactive Intelligence is a proven best of breed contact center solution that merits consideration ...

Featured Success Story

    Contact Center Solutions Featured Success Story
    Interactive Intelligence all-in-one IP communications software suite integrated with Microsoft Lync helps Bentley save $200,000 annually.

Featured Product Demo

    Contact Center Solutions Interaction Analyzer™
    Interaction Analyzer™
    Real-time word and phrase spotting. Alerting. Analytics. Scoring. Coaching. Watch how Interaction Analyzer turns every moment, of every past and present call, into data that lets you deliver an exceptional customer experience.

Featured Resources