[May 08, 2012]

PingTone Debuts Innovative Suite of Webinar-Based Training Videos

PingTone Communications, a leading provider of premium hosted enterprise VoIP solutions, announced today the unveiling of its innovative suite of training videos at www.pingtone.com.

Continually looking for ways to improve customer satisfaction and drive down costs, PingTone engaged B-Lynk, Inc., the foremost provider of training services for Hosted PBX (News - Alert) and VoIP service providers, to create self-paced, interactive, webinar-based training videos customized for PingTone's customer-set.

"The online videos will provide our customers with on demand acces to ongoing educational opportunities," remarked Robyn Smith, PingTone's Vice President of Customer Operations. "More importantly, now our customers need only take into consideration their own schedule and training requirements, removing the need to coordinate with their individual staff members or to consider the scheduling restrictions of a trainer. We're putting the power of education into the customer's hands, allowing them to empower their staff. Each employee can learn what they'd like, as quickly as they'd like, and can revisit the information as frequently as they'd like. It makes sense, it's effective, it's efficient and customers have come to expect that from PingTone."

About PingTone Communications

PingTone is focused daily on delivering the competitive advantages of VoIP while freeing companies from the burden of large capital investments in new voice equipment and technology staff. Through a partnership with industry recognized leaders, PingTone leads the vanguard in providing hosted VoIP solutions for enterprise, association, non-profit and government customers.

About B-Lynk, Inc.

B-Lynk delivers Communications Service Providers with cutting edge e-Learning training tools designed to educate their customer end-users on the many features and applications available with their hosted VoIP service. Based out of Tampa, FL they specialize in the BroadSoft (News - Alert) BroadWorks platform and work with Communications Service Providers worldwide.

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