Contact Center Solutions Industry News

TMCNet:  Virtustream Announces Cloud Partnership with nWorX Technologies JLT

[May 08, 2012]

Virtustream Announces Cloud Partnership with nWorX Technologies JLT

LONDON --(Business Wire)--

Virtustream, Inc., the leading enterprise-class cloud solution provider, today announced that it has signed a partnership with nWorX Technologies JLT, based in Dubai, UAE to develop and deliver innovative cloud solutions and services in the Middle East, Africa, Commonwealth of Independent States (CIS) and Association of South East Asian Nations (ASEAN) regions.

Virtustream's partnership with nWorX covers the full range of Virtustream offerings - xStream Cloud Software (management software enhancing private, public and hybrid clouds), Cloud Platform Services (managed cloud services), Cloud Professional Services (strategy, execution and monitoring) - a rich suite of cloud-based managed services offerings.

"The opportunity to build enterprise and service provider cloud businesses in the emerging markets is vast," said Simon Aspinall (News - Alert), chief marketing officer, Virtustream. "Through our partnership with nWorX, we are already working with regional service providers on cloud strategies and business models and we expect to see significant growth across this market over the next few years."

Imran Jafri, managing director of nWorX Technologies JLT commented, "Service providers across the emerging markets are looking to develop new business models, build cloud platforms and generate profitable revenue streams from the cloud. Our partnership with Virtustream gives our client base access to world-leading IP and knowledge from Cloud Service Provider strategy, through the carrier-class xStream platform for cloud operations."

The xStream cloud platform enables complex enterprise IT systems to be moved to the cloud, providing companies with a robust, secure cloud environment for all enterprise applications. xStream is the industry's first cloud solution to use µVMTM (Micro-VM) technology to provide efficiency that extends significantly beyond traditional virtualization and enables a truly consumption based pricing model. xStream software works with all existing hardware and virtualization software. The Virtustream cloud platform enables customers to move both legacy and web-scale applications to the cloud, benefiting from compelling cloud economics, offering industry leading application-level SLAs, in a highly secure cloud with built-in data protection and disaster recovery.

About nWorX

nWorX provides end to end technology solutions serving customer lifecycle needs across initial feasibility, planning, design, implementation and operational management.

nWorX operates three sales and operations centers across Toronto, Dubai and Hong Kong with a strong eco-system partner model to provide regional field force coverage for its customers. Major industry segments served include Service Providers, Enterprise, Public Sector, Healthcare, Education, Energy and Utilities. nWorX core competencies include Business & Technical Professional Services; Managed & Outsourcing Operational Services.

nWorX Service Assurance Framework TM provides a proven set of tools and methodologies for establishing world class operational excellence for IP NGN, Data Centre, Cloud, Security and Facility Operations domains.

nWorX executive management team has over 100+ years of ICT market experience and takes pride in providing business solutions to help accelerate innovation, increase productivity, reduce costs, optimize asset utilizations, meet business objectives and become competent in the market.

About Virtustream

Virtustream is a leading cloud innovator offering enterprise-class cloud solutions for enterprises, governments and service providers. Virtustream simplifies moving complex IT to the cloud - whether private, public or hybrid - while delivering the full economic and business benefits of the cloud.

Virtustream offers xStream, a secure, high performance cloud solution, providing high availability, highly secure enterprise-class clouds, with application level SLAs. xStream is available both as a software solution for existing data centers/clouds and also as a managed service delivered from Virtustream's virtual private cloud. Virtustream also offers comprehensive professional services to assist customers to design, migrate, and manage clouds.

Virtustream offers xStream worldwide, owns and operates data centers in the U.S. and EMEA, operates an international Cloud Exchange, and has offices in New York, Washington D.C., San Francisco, Atlanta, London, Toronto and Dublin with partners in Asia and China.


[ Back To Contact Center Solutions Homepage's Homepage ]



Related Contact Center Solutions Articles

FOLLOW US

Contact Center Solutions Glossary of Terms

Featured Whitepaper

    Microsoft® Lync® in the Contact Center: Integrating with Customer Interaction Center™ to Provide a Barrier‐free Customer Experience To implement contact center functionality, organizations using Microsoft Lync Server 2010 can follow the unified communications blueprint of open standards interoperability and integrate to a contact center solution of their choice. Customer Interaction Center (CIC) from Interactive Intelligence is a proven best of breed contact center solution that merits consideration ...

Featured Success Story

    Contact Center Solutions Featured Success Story
    Interactive Intelligence all-in-one IP communications software suite integrated with Microsoft Lync helps Bentley save $200,000 annually.

Featured Product Demo

    Contact Center Solutions Interaction Analyzer™
    Interaction Analyzer™
    Real-time word and phrase spotting. Alerting. Analytics. Scoring. Coaching. Watch how Interaction Analyzer turns every moment, of every past and present call, into data that lets you deliver an exceptional customer experience.

Featured Resources