[April 30, 2012]

The Hartford Achieves Top Ranking In J.D. Power and Associates 2012 Insurance Shopping StudySM

The Hartford has achieved the top ranking in the J.D. Power and Associates 2012 Insurance Shopping Study^SM, which measures new auto customers' overall satisfaction with their purchase experience. Customers who recently bought auto insurance from The Hartford gave the company higher ratings than new customers who bought from any other auto insurer.

"Satisfying our customers is imperative to everyone at The Hartford," said Andy Napoli, president of Consumer Markets for The Hartford. "Earning this recognition for our service, products, prices and online experience is incredibly gratifying. I want to congratulate our teammates and agents for their strong contributions."

Several factors comprise the overall purchase experience and, in addition to earning the highest rating overall, The Hartford also earned the highest marks of any other insurer on the factors of price, policy offerings and call center experience.

Results were based on more than 7,400 consumer responses.

About J.D. Power and Associates

Headquartered in Westlake Village, Calif., J.D. Power and Associates is a global marketing information services company operating in key business sectors including market research, forecasting, performance improvement, training and customer satisfaction. The company's quality and satisfaction measurements are based on responses from millions of consumers annually. For more information on car reviews and ratings, car insurance, health insurance, cell phone ratings and more, please visit JDPower.com. J.D. Power and Associates is a business unit of The McGraw-Hill Companies.

About The Hartford

The Hartford Financial Services Group Inc. (NYSE: HIG) is a leading provider of insurance and wealth management services for millions of consumers and businesses worldwide. The Hartford is consistently recognized for its superior service, its sustainability efforts and as one of the world's most ethical companies. More information on the company and its financial performance is available at www.thehartford.com. Join us on Facebook (News - Alert) at www.facebook.com/TheHartford. Follow us on Twitter (News - Alert) at www.twitter.com/TheHartford.

HIG-N

Some of the statements in this release may be considered forward-looking statements as defined in the Private Securities Litigation Reform Act of 1995. We caution investors that these forward-looking statements are not guarantees of future performance, and actual results may differ materially. Investors should consider the important risks and uncertainties that may cause actual results to differ. These important risks and uncertainties include those discussed in our Quarterly Reports on Form 10-Q, our 2011 Annual Report on Form 10-K and the other filings we make with the Securities and Exchange Commission. We assume no obligation to update this release, which speaks as of the date issued.

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