En Pointe's Experience Backs Move to Cloud Computing

(PR Web Via Acquire Media NewsEdge) Overland Park, KS (PRWEB) April 18, 2012 En Pointe Technologies Inc. has plenty of experience leading customers to Microsoft Office 365 and providing cloud solutions. The California-based IT solutions company has been recognized as a Cloud Innovator and is the subject of a Cloud Innovators profile at wsj.com this month documenting its success in moving companies to the cloud.

Since the early 1990s, En Pointe has grown from its role as an IT hardware provider into a premier software services and solutions consultant. Providing solutions to its customers is En Pointe’s focus, and the company works with clients at all stages of cloud computing from those with small parts of their business in the cloud, to those with entire IT infrastructures hosted there. Microsoft Office 365 is a constant thread, offering numerous ways to improve service and reliability.

“We can help customers identify some of the pitfalls that come along with moving to the cloud, and offer our best practices we’ve learned through this transition,” said Michael Rapp, En Pointe’s senior vice president.

Cost reduction and finding the best path to managing one’s business in the cloud are benefits that come as a pleasant surprise for most En Pointe customers. And, one of the biggest sources of customer comfort is Microsoft itself, not only the company’s state-of-the-art cloud computing menu, but also its industry track record, and confidence in the brand.

With 19 years of experiences, En Pointe has explored the various solutions that the technology marketplace currently offers. With key players in that space consisting of companies like Microsoft, there is no doubt the solutions available to users are vast.

Because of that, it is important for customers to understand all of the implications involved in making the decision to upgrade through a move to the cloud. And, En Pointe’s expert sales staff, engineers and technicians specialize in pairing the right product with the right customer, whether it’s archiving, running a data center, storage or development.

“What is the best breed out there and how do we match those companies together to give an overall solution to the customer that solves not just a portion of their needs, but really the entirety of their IT needs?” Rapp asked.

Microsoft Office 365 answers many of those questions.

Read the entire En Pointe profile at wsj.com.

Visit http://www.enpointe.com/news-all to learn more.

About En Pointe Technologies En Pointe is a national solutions provider that serves the information technology marketplace, including mid-market and enterprise accounts, government agencies, and educational institutions, with information technology hardware, software licensing support, and IT services. Founded in 1993 and headquartered in Los Angeles, En Pointe is well represented in leading national markets throughout the United States. En Pointe has the experience and the technology to help organizations simplify the management of their information technology infrastructure.

About Cloud Innovators Cloud Innovators presents profiles of leadership in cloud-based services highlighting the successes businesses are realizing in today's quickly changing IT environment. Cloud Innovators shines a spotlight on those who provide game-changing solutions and paradigm-shifting ideas.

All trademarks are the properties of their respective owners.

Read the full story at http://www.prweb.com/releases/2012/4/prweb9416563.htm (c) 2012 PRWEB.COM Newswire

[ Back To Contact Center Solutions Homepage's Homepage ]

Related Contact Center Solutions Articles

MetricNet Publishes 4 New Australian Benchmarks for IT Support, Contact Centres
[ Read More ]
05/21/2013

Liverpool Bosch Contact Center Hopes for Threefold Expansion by Year End
[ Read More ]
05/03/2013

Bunchball Unveils Augmented Gamification Tools for Jive Platform
[ Read More ]
04/08/2013

Teleperformance Earns the Multimedia Contact Center Award
[ Read More ]
03/19/2013

Shangri-La Unveils Customer Contact Center in China
[ Read More ]
03/13/2013

B. Braun Uses NextiraOne for UC and Contact Center Support
[ Read More ]
03/12/2013

Contact Centre Australia Generates Job Growth in Wellington, New Zealand
[ Read More ]
03/04/2013

[ View all Contact Center Solutions Articles ]

Contact Center Solutions Glossary of Terms

A B C D E F G H I J K L M N O

Featured Whitepaper

Microsoft® Lync® in the Contact Center: Integrating with Customer Interaction Center™ to Provide a Barrierâ€free Customer Experience To implement contact center functionality, organizations using Microsoft Lync Server 2010 can follow the unified communications blueprint of open standards interoperability and integrate to a contact center solution of their choice. Customer Interaction Center (CIC) from Interactive Intelligence is a proven best of breed contact center solution that merits consideration ...

Featured Success Story

Interactive Intelligence all-in-one IP communications software suite integrated with Microsoft Lync helps Bentley save $200,000 annually.

Featured Product Demo

Contact Center Solutions Interaction Analyzer™

Interaction Analyzer™
Real-time word and phrase spotting. Alerting. Analytics. Scoring. Coaching. Watch how Interaction Analyzer turns every moment, of every past and present call, into data that lets you deliver an exceptional customer experience.