Contact Center Solutions Industry News

TMCNet:  Honeywell and Inmarsate sign agreement to provide in-flight connectivity services

[April 18, 2012]

Honeywell and Inmarsate sign agreement to provide in-flight connectivity services

Apr 18, 2012 (AIRLINE INDUSTRY INFORMATION via COMTEX) -- Honeywell (NYSE:HON) and Inmarsat (LSE:ISAT.L) on Wednesday announced that they have signed an exclusive agreement for the provision of global in-flight connectivity services to business, commercial, and government aviation customers around the world.

Under the terms of the agreement, Honeywell will be responsible for the development, production, and distribution of the on board hardware that will enable users to connect to Inmarsat's Global Xpress network.

This exclusive agreement is estimated to represent USD2.8bn for Honeywell in sales of hardware, customer service, and maintenance to airlines, government entities and original equipment manufacturers (OEMs) over the coming two decades.

Global Xpress is scheduled for launch next year, with global service for commercial, business aviation, and government customers expected to be available in 2014.

Comments on this story may be sent to aii.feedback@m2.com

[ Back To Contact Center Solutions Homepage's Homepage ]



Related Contact Center Solutions Articles

FOLLOW US

Contact Center Solutions Glossary of Terms

Featured Whitepaper

    Microsoft® Lync® in the Contact Center: Integrating with Customer Interaction Center™ to Provide a Barrier‐free Customer Experience To implement contact center functionality, organizations using Microsoft Lync Server 2010 can follow the unified communications blueprint of open standards interoperability and integrate to a contact center solution of their choice. Customer Interaction Center (CIC) from Interactive Intelligence is a proven best of breed contact center solution that merits consideration ...

Featured Success Story

    Contact Center Solutions Featured Success Story
    Interactive Intelligence all-in-one IP communications software suite integrated with Microsoft Lync helps Bentley save $200,000 annually.

Featured Product Demo

    Contact Center Solutions Interaction Analyzer™
    Interaction Analyzer™
    Real-time word and phrase spotting. Alerting. Analytics. Scoring. Coaching. Watch how Interaction Analyzer turns every moment, of every past and present call, into data that lets you deliver an exceptional customer experience.

Featured Resources