Contact Center Solutions Industry News

TMCNet:  State Fire Marshal's office investigating fatal blaze in Welch

[April 14, 2012]

State Fire Marshal's office investigating fatal blaze in Welch

WELCH, Apr 14, 2012 (Bluefield Daily Telegraph - McClatchy-Tribune Information Services via COMTEX) -- An investigator with the State Fire Marshal's office had few additional details to release related to the fire that claimed the life of a McDowell County woman on Thursday afternoon, but confirmed that the female's body was found on the second floor of the structure.

While the investigator did not release the name of the victim, neighbors confirmed that the victim was Cleo Smith, 88, of Welch.

Scott Rodes of the State Fire Marshal's office said that the fire was of undetermined origin. "The body of an adult female was removed from the structure and sent to the state medical examiner for an autopsy," Rodes said.

"Her body was found on the second floor of the structure," Rodes said. "At the time of the fire, she was the only person in the structure." The fire was in a residence at 188 Court St. The Welch Volunteer Fire Department received the call on the fire at 1 p.m. on Thursday, and was on the scene in a matter of minutes. McDowell County 911 paged out additional fire units from Kimball and Roderfield volunteer fire departments.

The fire knocked out communications in Welch including telephone service to city hall. Service to city hall was restored Friday morning, but phone service to at least one Court Street business was still out as late as Friday afternoon.

-- Contact Bill Archer at barcher@bdtonline.com ___ (c)2012 the Bluefield Daily Telegraph (Bluefield, W.Va.) Visit the Bluefield Daily Telegraph (Bluefield, W.Va.) at bdtonline.com Distributed by MCT Information Services

[ Back To Contact Center Solutions Homepage's Homepage ]



Related Contact Center Solutions Articles

FOLLOW US

Contact Center Solutions Glossary of Terms

Featured Whitepaper

    Microsoft® Lync® in the Contact Center: Integrating with Customer Interaction Center™ to Provide a Barrier‐free Customer Experience To implement contact center functionality, organizations using Microsoft Lync Server 2010 can follow the unified communications blueprint of open standards interoperability and integrate to a contact center solution of their choice. Customer Interaction Center (CIC) from Interactive Intelligence is a proven best of breed contact center solution that merits consideration ...

Featured Success Story

    Contact Center Solutions Featured Success Story
    Interactive Intelligence all-in-one IP communications software suite integrated with Microsoft Lync helps Bentley save $200,000 annually.

Featured Product Demo

    Contact Center Solutions Interaction Analyzer™
    Interaction Analyzer™
    Real-time word and phrase spotting. Alerting. Analytics. Scoring. Coaching. Watch how Interaction Analyzer turns every moment, of every past and present call, into data that lets you deliver an exceptional customer experience.

Featured Resources