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TMCNet:  IT Provider CRU Solutions Offers Free Webinar

[April 12, 2012]

IT Provider CRU Solutions Offers Free Webinar "Understanding IT Risks"

Cleveland, OH, Apr 12, 2012 (PRWeb.com via COMTEX) -- Cleveland IT services provider CRU Solutions is offering a free webinar for small business owners and IT decision-makers, "Understanding IT Risks," on Thursday, April 19 at 2 p.m. EDT. The webinar will be presented by Jim Kerr, President of CRU Solutions.

Attendees will learn about the need for Internet usage and social media policies, securing business and client data, and how mobile devices impact risk. In addition, attendees will receive tips they can use right away to help reduce IT risk in their businesses.

Many small business owners may not realize that most IT risks pose serious business risks as well. Among the most common risks are data loss related to hardware failure, employee error, or theft (especially of mobile devices like laptops and tablets), with no data backup system in place. Flood, fire, or other natural disasters pose additional threats.

"Many small business owners we talk to either don't realize the risks they're taking or aren't sure how to reduce their risk," said Jim Kerr. "This webinar will help get past the 'noise' many small business owners hear when they try to identify and address these issues." To register, please visit http://www.crusolutions.com.

About Jim Kerr Jim Kerr is owner and president of CRU Solutions, the company he founded in 1982. He serves as a "virtual CIO" for CRU clients and designs technology solutions based on his experience, knowledge of the latest and most effective technology tools, and client needs.

Jim holds a Bachelor of Science degree from Baldwin-Wallace College in Mathematics, Computer Science, and Mathematical Economics. From 1987-2005 he was a member of the part-time faculty in the Department of Mathematics and Computer Science at Baldwin-Wallace.

About CRU Solutions Celebrating 30 years in business in 2012, IT provider CRU Solutions specializes in delivering Managed IT Services to small and medium-sized enterprises. Located in Cleveland, Ohio, CRU Solutions' Managed IT Services include remote network monitoring and management, IT consulting, and IT support. Visit us at http://www.crusolutions.com.

Read the full story at http://www.prweb.com/releases/CRUSolutions/ITRiskWebinar/prweb9387574.htm PRWeb.com

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