Contact Center Solutions Industry News

TMCNet:  AME Info, Abu Dhabi, United Arab Emirates, telecommunications briefs

[April 11, 2012]

AME Info, Abu Dhabi, United Arab Emirates, telecommunications briefs

Apr 11, 2012 (AME Info - McClatchy-Tribune Information Services via COMTEX) -- IRAN DENIES INTERNET SHUTDOWN, WILL NOT SWITCH TO NATIONAL INTRANET: Iran's ministry of communication and information technology has denied online reports that it plans to cut access to the internet in August and replace it with a national intranet, AFP has reported. The reports derived from an alleged interview with communications minister Reza Taghipour published on April 1 that was in fact a hoax, the ministry said. The hoax report quoted Taghipour saying that Iran would from August launch a "clean internet" that would block popular services like Google and Hotmail and replace them with government-sponsored search engines and e-mail services. "The report is in no way confirmed by the ministry" and is "completely baseless," the ministry said.

GULF TELECOM FIRMS MISS OUT ON MOBILE HANDSET SALES, SAYS MICROSOFT BOSS: Samer Abu-Ltaif, the general manager for Microsoft Gulf has said telecoms companies handle only 2 percent of mobile-phone sales in the region, marking an opportunity for the region's struggling operators, The National has reported. "The number of devices that are sold by the telcos directly is only 2 percent of all devices in the region," he said. "Here, the telcos are not engaged heavily in that. And there is an opportunity for them to make money," he added. Microsoft is in talks with Gulf telecoms operators about future launches of Windows Phone devices, notably those manufactured by Nokia, Abu-Latif said.

___ (c)2012 AME Info (Abu Dhabi, United Arab Emirates) Visit AME Info (Abu Dhabi, United Arab Emirates) at www.ameinfo.com Distributed by MCT Information Services

[ Back To Contact Center Solutions Homepage's Homepage ]



Related Contact Center Solutions Articles

FOLLOW US

Contact Center Solutions Glossary of Terms

Featured Whitepaper

    Microsoft® Lync® in the Contact Center: Integrating with Customer Interaction Center™ to Provide a Barrier‐free Customer Experience To implement contact center functionality, organizations using Microsoft Lync Server 2010 can follow the unified communications blueprint of open standards interoperability and integrate to a contact center solution of their choice. Customer Interaction Center (CIC) from Interactive Intelligence is a proven best of breed contact center solution that merits consideration ...

Featured Success Story

    Contact Center Solutions Featured Success Story
    Interactive Intelligence all-in-one IP communications software suite integrated with Microsoft Lync helps Bentley save $200,000 annually.

Featured Product Demo

    Contact Center Solutions Interaction Analyzer™
    Interaction Analyzer™
    Real-time word and phrase spotting. Alerting. Analytics. Scoring. Coaching. Watch how Interaction Analyzer turns every moment, of every past and present call, into data that lets you deliver an exceptional customer experience.

Featured Resources