Contact Center Solutions Industry News

TMCNet:  snom technology Introduces New E-Learning Training Program for Channel Partners

[April 10, 2012]

snom technology Introduces New E-Learning Training Program for Channel Partners

Woburn, MA, Apr 10, 2012 (PRWeb.com via COMTEX) -- snom technology AG, a leading developer of IP desktop phones and IP communications solutions, today announced an e-learning program giving value added resellers (VARs) the knowledge to provide end-to-end support of snom ONE IP PBX solutions. The class is available free to registered snom VARs from North and South America, Australia and New Zealand who are interested in gaining certification for the company's software-based snom ONE IP PBX and hardware-based snom ONE plus IP PBX appliance. The online course is a convenient path to snom ONE certification for the company's IP PBX family of products - and increased profitability.

Busy VARs can gain valuable, hands-on experience with all aspects of the snom ONE IP PBX product family, without the time and expense of traditional courses. "Based on the popularity of our instructor-led snom University VAR certification, we are pleased to offer an online version of the curriculum," said Mike Storella, Chief Operating Officer of snom technology.

The new online snom ONE Certification Training course is self-paced, consists of over 16 modules of training, and is designed to educate snom VARs on the processes and best practices for installing, deploying and supporting snom ONE IP PBX solutions. The e-learning program has nearly 50 fully narrated videos and each class features interactive software simulations, real-world examples that touch upon a particular aspect of the snom ONE IP PBX solution. Participants can complete an online assessment upon course completion to earn snom ONE certification.

Eligibility for the snom ONE IP PBX certification class is open to registered snom VARs in the Americas, Australia and New Zealand who can register at onlinetraining.snom.com. snom plans to offer more online courses about snom products and key aspects of its SIP-based technology in the coming months.

Resellers interested in becoming a snom ONE certified VAR can register here.

To learn more about snom's channel activities in the Americas, go to http://www.snomchannel.com; follow us on Twitter; like us on Facebook; or join our LinkedIn group.

About snom snom technology AG develops and manufactures VoIP telephones and related equipment based on the IETF open standard, SIP (Session Initiation Protocol). Recognized for its high-quality, customizable, and cost-effective business solutions, snom is also differentiated by the company's history in the VoIP industry and its dedication to high security standards. All of snom's products, from desktop phones to IP PBXs, are designed to be fully interoperable with leading communications equipment vendors. snom customers benefit from the interoperability and flexibility that the snom telephones offer, including plug-and-play integration and universal compatibility with any SIP-based telephony platform. In September 2011, the snom 300 and the snom 821 were the first SIP phones to be officially tested and qualified as interoperable with Microsoft Lync(TM) by Microsoft.

Founded in 1996 and headquartered in Berlin, Germany, snom technology AG also has offices in Italy, France, the United Kingdom, and the U.S. For more information on snom, please visit http://www.snom.com.

Read the full story at http://www.prweb.com/releases/2012/4/prweb9383628.htm PRWeb.com

[ Back To Contact Center Solutions Homepage's Homepage ]



Related Contact Center Solutions Articles

FOLLOW US

Contact Center Solutions Glossary of Terms

Featured Whitepaper

    Microsoft® Lync® in the Contact Center: Integrating with Customer Interaction Center™ to Provide a Barrier‐free Customer Experience To implement contact center functionality, organizations using Microsoft Lync Server 2010 can follow the unified communications blueprint of open standards interoperability and integrate to a contact center solution of their choice. Customer Interaction Center (CIC) from Interactive Intelligence is a proven best of breed contact center solution that merits consideration ...

Featured Success Story

    Contact Center Solutions Featured Success Story
    Interactive Intelligence all-in-one IP communications software suite integrated with Microsoft Lync helps Bentley save $200,000 annually.

Featured Product Demo

    Contact Center Solutions Interaction Analyzer™
    Interaction Analyzer™
    Real-time word and phrase spotting. Alerting. Analytics. Scoring. Coaching. Watch how Interaction Analyzer turns every moment, of every past and present call, into data that lets you deliver an exceptional customer experience.

Featured Resources