Contact Center Solutions Industry News

TMCNet: BRIEF: ATM Robber Sentenced To Four Years

[April 09, 2012]

BRIEF: ATM Robber Sentenced To Four Years

HARTFORD, Apr 09, 2012 (The Hartford Courant - McClatchy-Tribune Information Services via COMTEX) -- A 31-year-old man was sentenced to five years in prison and four years of special parole in Superior Court on Monday for robbing a woman as she deposited money into an ATM in West Hartford last year.

In a letter read aloud in by his attorney, Patrick Gagnon, a drug addict who was sober for about three years, said he returned to using drugs after his father was diagnosed with a brain tumor four years ago and died.

"I see my incarceration as a blessing, and I know if I was not incarcerated, I would be dead," he said.

It was his drug addiction that led him to rob a Bank of America ATM patron on Oct. 12. The woman was counting money that she was about to deposit when Gagnon reached into her car and grabbed $170, police said.

He attempted to elude police by running into a nearby wooded area. But police caught up with Gagnon as he trudged through Trout Brook.

"Like" Fox CT "Like" Hartford Courant ENTER TO WIN A CAR: The Hartford Courant is giving away a Toyota Prius On Facebook. "Like" our page and enter here.

___ (c)2012 The Hartford Courant (Hartford, Conn.) Visit The Hartford Courant (Hartford, Conn.) at www.courant.com Distributed by MCT Information Services

[ Back To Contact Center Solutions Homepage's Homepage ]


Related Contact Center Solutions Articles
[ View all Contact Center Solutions Articles ]

FOLLOW US

Contact Center Solutions Glossary of Terms

Featured Whitepaper

    Microsoft® Lync® in the Contact Center: Integrating with Customer Interaction Center™ to Provide a Barrier‐free Customer Experience To implement contact center functionality, organizations using Microsoft Lync Server 2010 can follow the unified communications blueprint of open standards interoperability and integrate to a contact center solution of their choice. Customer Interaction Center (CIC) from Interactive Intelligence is a proven best of breed contact center solution that merits consideration ...

Featured Success Story

    Contact Center Solutions Featured Success Story
    Interactive Intelligence all-in-one IP communications software suite integrated with Microsoft Lync helps Bentley save $200,000 annually.

Featured Product Demo

    Contact Center Solutions Interaction Analyzer™
    Interaction Analyzer™
    Real-time word and phrase spotting. Alerting. Analytics. Scoring. Coaching. Watch how Interaction Analyzer turns every moment, of every past and present call, into data that lets you deliver an exceptional customer experience.

Featured Resources

Ask the Expert

Press Releases