[April 09, 2012]

Interactive Intelligence Announces Keynote Speakers for Interactions 2012

Interactive Intelligence (News - Alert) Group Inc. (Nasdaq: ININ), a global provider of unified IP business communications solutions, has announced its keynote speakers for Interactions 2012.

This Interactive Intelligence-hosted conference, which is expected to draw more than 1,000 attendees, is the company's combined global conference for customers, partners, prospects, analysts, consultants and media.

Interactions 2012, held June 4 - 7 in the company's headquarters city of Indianapolis, Indiana, USA, will feature the following keynote speakers:

• Clayton Christensen, author of several books, including The Innovator's Dilemma; professor, Harvard Business School; ranked the #1 "Most Influential Management Guru of 2011"
• Dr. Donald E. Brown, founder and CEO, Interactive Intelligence
• Drew Kraus, research vice president, Gartner (News - Alert) Inc.
• Carl Harkleroad, president, Latitude Software
• John Bedard, nationally recognized authority on the Fair Debt Collection Practices Act and the Fair Credit Reporting Act (Latitude track)

Interactions 2012 will offer 15 business and technology tracks with more than 170 sessions. A best practices track will include customer-presented sessions. Vertical tracks will be offered for accounts receivable management, financial services, government, insurance, outsourcing and utilities.

Additional featured educational sessions will be hosted by multiple industry experts representing such firms as COMMfusion, Forrester (News - Alert) Research Inc., McGee-Smith Analytics, Enterprise Connect/No Jitter and UCStrategies.

In addition to live entertainment and several evening social events, Interactions 2012 will also offer a drawing for a trip for two to anywhere in the world.

Early bird registration for Interactions 2012, which is open to Interactive Intelligence customers, partners, and other pre-approved guests, is available through April 10.

For more information, visit www.inin.com/2012.

About Interactive Intelligence

Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global provider of contact center automation, unified communications, and business process automation software and services. The company's unified IP business communications solutions, which can be deployed on-premise or via the cloud, are ideal for industries such as financial services, insurance, outsourcers, collections, and utilities. Interactive Intelligence was founded in 1994 and has more than 4,500 customers worldwide. The company is among Forbes Magazine's 2011 Best Small Companies in America and Software Magazine's 2011 Top 500 Global Software and Service Providers. It employs more than 1,000 people and is headquartered in Indianapolis, Indiana. The company has offices throughout North America, Latin America, Europe, Middle East, Africa and Asia Pacific. Interactive Intelligence can be reached at +1 317.872.3000 or [email protected]; on the Net: www.inin.com.

This release may contain certain forward-looking statements that involve a number of risks and uncertainties. Factors that could cause actual results to differ materially are described in the company's SEC (News - Alert) filings.

Interactive Intelligence is the owner of the marks INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other marks. All other trademarks mentioned in this document are the property of their respective owners.

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