Contact Center Solutions Industry News

TMCNet:  Interactive Intelligence acquires Brightware

[April 06, 2012]

Interactive Intelligence acquires Brightware

Apr 06, 2012 (Datamonitor Financial Deals Tracker via COMTEX) -- Interactive Intelligence, Inc., a US-based provider of business communications software and services, has acquired Brightware B.V., a Netherlands-based company engaged in offering sales, deployment and integration services focused on the contact center market, for all-cash transaction.

Under the terms of the agreement, the new entity will operate as ININ Netherlands B.V. Brightware had 14 employees.

Deal Type Acquisition Sub-Category Majority Acquisition Deal Status Completed: 2012-04-01 Deal Participants Target (Company) Brightware B.V.

Acquirer (Company) Interactive Intelligence, Inc.

Deal Rationale This acquisition will allow Interactive Intelligence's to continue to grow its existing operations in key international markets.

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