Contact Center Solutions Industry News

TMCNet:  China's revenue from software and IT service industry to exceed RMB4 trn by 2015

[April 06, 2012]

China's revenue from software and IT service industry to exceed RMB4 trn by 2015

BEIJING, Apr 06, 2012 (Xinhua via COMTEX) -- China's revenues from the software and information technology service industry is expected to exceed 4 trillion yuan by 2015 with an annual growth rate of over 24.5 percent, according to the development plan for the software and information technology service industry in the 12th Five-Year Plan period (2011-2015) released by the country's Ministry of Industry and Information Technology (MIIT) on Friday.

According to the plan, the weight of the software and information technology service industry will increase to 25 percent of the information technology industry and revenues from software exports will reach 60 billion yuan by 2015.

The plan also stresses the importance of the R&D and encourages domestic software companies to develop products with their own intellectual property rights.

China will preliminarily establish a secure and safe promotion system for software applications and improve the maturity, reliability, and safety of basic software, such as operating systems, data bases, middleware, and office systems.

Meanwhile, in order to improve the concentration of the industry, two or three industry clusters will be formed and their industrial revenues each will exceed 500 billion yuan by 2015, says the plan.

(Edited by Hu Pingchao, hupingchao@xinhua.org)

[ Back To Contact Center Solutions Homepage's Homepage ]



Related Contact Center Solutions Articles

FOLLOW US

Contact Center Solutions Glossary of Terms

Featured Whitepaper

    Microsoft® Lync® in the Contact Center: Integrating with Customer Interaction Center™ to Provide a Barrier‐free Customer Experience To implement contact center functionality, organizations using Microsoft Lync Server 2010 can follow the unified communications blueprint of open standards interoperability and integrate to a contact center solution of their choice. Customer Interaction Center (CIC) from Interactive Intelligence is a proven best of breed contact center solution that merits consideration ...

Featured Success Story

    Contact Center Solutions Featured Success Story
    Interactive Intelligence all-in-one IP communications software suite integrated with Microsoft Lync helps Bentley save $200,000 annually.

Featured Product Demo

    Contact Center Solutions Interaction Analyzer™
    Interaction Analyzer™
    Real-time word and phrase spotting. Alerting. Analytics. Scoring. Coaching. Watch how Interaction Analyzer turns every moment, of every past and present call, into data that lets you deliver an exceptional customer experience.

Featured Resources